Canon MultiPASS F50 Manuel d'utilisateur Page 79
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Troubleshooting
Cannot receive
a fax
automatically
(continued)
No dial tone See "Cannot receive a fax" on page 72, in the Troubleshooting
faxing section.
Calling tone (CNG)
not sent
In FAX/TEL or ANS MODE, the F50 MFP will switch to receive mode
when it detects CNG tones. If transmission did not include CNG
tone, you will have to receive the fax manually. Press the Hook
HookHook
Hook
button or lift the handset of the phone connected to the F50 MFP
and press Start
StartStart
Start.
Too many rings In FAXONLY or FAX/TEL receive modes, confirm the F50 MFP ring
count is set to 2 rings or less. In ANS. MODE, confirm that the
answering machine is set to 2 rings or less, with an outgoing
message recorded at 12 seconds or less.
F50 MFP
answers all
calls
F50 MFP set to
manual mode
See "Setting up the Fax Receive Mode" on page 14.
In Use/Memory
flashes
F50 MFP in use or
memory is full
Wait for the F50 MFP to finish, then try again, and/or delete
unnecessary documents from the memory.
Line cord
connected
incorrectly
Confirm that your phone line is correctly connected to the L jack
on the F50 MFP. If you are using a phone or answering machine,
connect it to the jack marked by a telephone icon.
Faxes sent are
dirty or spotted
Scanner
components are
dirty
Check the F50 MFP by making a copy. If the copy is clear, the
problem may originate from sender’s fax machine. If the copy is
spotted or dirty, clean the scanner components.
Cannot receive
a fax manually
Call was
disconnected
You may have disconnected the call by pressing Start and
hanging up before the sender could send the fax.
Facsimile print
quality is poor
Sending fax not
functioning
properly
The sending fax machine usually determines the fax’s quality.
Call the sender to resolve the problem.
Other print
problems
See the solutions in the "Troubleshooting Printing" section on
page 74.
F50 MFP does
not switch
automatically
between the
phone and fax
reception
F50 MFP not set to
switch
automatically
between phone and
fax reception
For the F50 MFP to switch automatically, the receive mode must
be set to FAX/TEL AUTO SW, ANS. MACHINE MODE, or DRPD. If you
have set ANS. MACHINE MODE, confirm that an answering
machine is connected to the F50 MFP and that it is turned on with
an outgoing message properly recorded. See "Setting Fax Receive
Mode" on page 14.
Error has occurred
during reception
Check the LCD for an error message, or print an ACTIVITY REPORT
to check for an error. See "Setting up and Printing Reports" on
page 16.
Problem
ProblemProblem
Problem Possible Cause
Possible CausePossible Cause
Possible Cause Try This
Try ThisTry This
Try This
F50 Chapter 9-33.qxd 6/20/01 5:19 PM Page 73
- MultiPASS 1
- User’s Manual 1
- Contents 3
- 4 How to Fax 4
- 5 How to Print 4
- 6 How to Copy 5
- 7 How to Scan 5
- 9 Troubleshooting 5
- 10 Appendix 6
- The F50 MFP Unit 8
- Control Panel Menus 9
- To load envelopes: 10
- Getting Help for the Toolbar 11
- Getting More Help 12
- Using the MultiPASS Toolbar 12
- Introduction 13
- Working with the Address Book 14
- Receiving Faxes on your PC 15
- The MultiPASS Status Monitor 16
- Setting Up Your Fax 17
- Configuring Your Fax 18
- To enter sender information: 19
- Tips on Entering Names 19
- Switching from Touch Tone to 20
- Rotary Dialing 20
- Setting the Fax Receive Mode 20
- To select a receive mode: 21
- MultiPASS F50 User’s Manual 22
- Printing Reports on Demand 24
- How to Fax 27
- To manually send a fax: 28
- Redialing a Busy Number 29
- To manually receive a fax: 30
- Faxing Automatically 31
- Tips on Entering 32
- Names and Numbers 32
- Into the F50 MFP 32
- Group Dialing 35
- To setupa Group Dial list: 36
- Faxing to a Group 37
- To fax to a group: 38
- Sending a Color Fax 40
- To send a color fax: 41
- To adjust contrast: 42
- Sequential Broadcasting 43
- How to Print 45
- Selecting the F50 MFP Printer 46
- Canceling a Print Job 46
- Improving Printed Images 47
- To smooth images: 49
- To adjust color settings: 50
- Changing Page Setup 51
- Other Print Features 53
- How to Copy 55
- To remove a jam in the ADF: 56
- Making Copies 58
- Tips on Copying 59
- To setcopy ratios manually: 60
- To fit an image on a page: 60
- Setting Paper Size and Type 61
- Adjusting Image Quality 62
- Adjusting Image Exposure 63
- Other Copy Features 64
- How to Scan 65
- To scan from an application: 66
- Using ScanGear 67
- Software 67
- How to Maintain Your F50 MFP 69
- Maintaining the Printhead 70
- Cleaning the Printhead 71
- Aligning the Printhead 72
- Troubleshooting 75
- F50 MFP User’s Manual 76
- Troubleshooting Printing 80
- Troubleshooting Paper Feeding 84
- Customer Care Center 88
- Appendix 89
- Power Supply 90
- Handling 90
- Regulatory Information 91
- Specifications 92
- Copy Specifications 94
- Scan Specifications 94
- Fax Specifications 94
- Limited Warranty—U.S. Only 95
- F50 User’s Manual 100
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