Canon MultiPASS F50 Manuel d'utilisateur Page 77
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Troubleshooting
Troubleshooting Faxing
Troubleshooting FaxingTroubleshooting Faxing
Troubleshooting Faxing
Error message:
The Canon
MultiPASS
hardware could
not be
initialized
(continued)
Parallel cable used
does not meet
product
specification
Check that your parallel cable is an IEEE 1284 bi-directional
cable. A six-foot cable is ideal.
F50 MFP is not
ready prior to
launching the
MultiPASS Status
Monitor
Try starting the Status Monitor after the F50 MFP has been
powered on. See "To open the Status Monitor" on page 10.
F50 MFP is using a
port that is
malfunctioning, or
is attempting to use
a port that does not
exist
Change the port to a functioning port through the MultiPASS
Properties window:
1. Click Start
StartStart
Start, then Settings
SettingsSettings
Settings, then Printers
PrintersPrinters
Printers.
2. Right-click the MultiPASS printer
MultiPASS printerMultiPASS printer
MultiPASS printer icon, then select Properties
PropertiesProperties
Properties.
Problem
ProblemProblem
Problem Possible Cause
Possible CausePossible Cause
Possible Cause Try This
Try ThisTry This
Try This
Cannot send a
fax
Phone line not
connected or
working properly
Make sure all line connections are secure.
Other documents
transmitting from
F50 MFP memory
Allow time for the documents to finish sending, then try again.
Wrong number Dial the number again, or check that you have the correct number.
A color fax has
been sent to a B&W
fax machine
If a color fax has been sent to a B&W machine, the document will
not be sent and the LCD will display TRY AGAIN IN B&W. Send
again in black & white. Alternatively, you can enable the COLOR
DIRECT TX setting to allow you to send color documents to any fax
machine. To enable COLOR DIRECT TX, see LCD error message TRY
AGAIN IN B&W on page 81.
Document not
loaded correctly
Remove the document. Fan the edges of the sheets to remove
static, then tap the edges of the stack against a flat surface so the
stack is aligned.
Receiving party’s
fax machine out of
paper
Call the receiving party to verify that paper is loaded in the
receiving fax machine.
Problem
ProblemProblem
Problem Possible Cause
Possible CausePossible Cause
Possible Cause Try This
Try ThisTry This
Try This
F50 Chapter 9-33.qxd 6/20/01 5:19 PM Page 71
- MultiPASS 1
- User’s Manual 1
- Contents 3
- 4 How to Fax 4
- 5 How to Print 4
- 6 How to Copy 5
- 7 How to Scan 5
- 9 Troubleshooting 5
- 10 Appendix 6
- The F50 MFP Unit 8
- Control Panel Menus 9
- To load envelopes: 10
- Getting Help for the Toolbar 11
- Getting More Help 12
- Using the MultiPASS Toolbar 12
- Introduction 13
- Working with the Address Book 14
- Receiving Faxes on your PC 15
- The MultiPASS Status Monitor 16
- Setting Up Your Fax 17
- Configuring Your Fax 18
- To enter sender information: 19
- Tips on Entering Names 19
- Switching from Touch Tone to 20
- Rotary Dialing 20
- Setting the Fax Receive Mode 20
- To select a receive mode: 21
- MultiPASS F50 User’s Manual 22
- Printing Reports on Demand 24
- How to Fax 27
- To manually send a fax: 28
- Redialing a Busy Number 29
- To manually receive a fax: 30
- Faxing Automatically 31
- Tips on Entering 32
- Names and Numbers 32
- Into the F50 MFP 32
- Group Dialing 35
- To setupa Group Dial list: 36
- Faxing to a Group 37
- To fax to a group: 38
- Sending a Color Fax 40
- To send a color fax: 41
- To adjust contrast: 42
- Sequential Broadcasting 43
- How to Print 45
- Selecting the F50 MFP Printer 46
- Canceling a Print Job 46
- Improving Printed Images 47
- To smooth images: 49
- To adjust color settings: 50
- Changing Page Setup 51
- Other Print Features 53
- How to Copy 55
- To remove a jam in the ADF: 56
- Making Copies 58
- Tips on Copying 59
- To setcopy ratios manually: 60
- To fit an image on a page: 60
- Setting Paper Size and Type 61
- Adjusting Image Quality 62
- Adjusting Image Exposure 63
- Other Copy Features 64
- How to Scan 65
- To scan from an application: 66
- Using ScanGear 67
- Software 67
- How to Maintain Your F50 MFP 69
- Maintaining the Printhead 70
- Cleaning the Printhead 71
- Aligning the Printhead 72
- Troubleshooting 75
- F50 MFP User’s Manual 76
- Troubleshooting Printing 80
- Troubleshooting Paper Feeding 84
- Customer Care Center 88
- Appendix 89
- Power Supply 90
- Handling 90
- Regulatory Information 91
- Specifications 92
- Copy Specifications 94
- Scan Specifications 94
- Fax Specifications 94
- Limited Warranty—U.S. Only 95
- F50 User’s Manual 100
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