User’s Guide
X Preface MaintenanceWARNING • Do not service the machine yourself except as specifically described in this guide. If further servicing is required,
11-8 Maintenance Chapter 11CAUTION• Do not touch the round shaft A, transparent film B, film cable C, ink absorber (sponge part) D, or any metal parts
Chapter 11 Maintenance 11-911MaintenanceCleaning the rollerClean the roller when envelopes do not feed correctly.Follow this procedure to perform roll
Chapter 12 Troubleshooting 12-1Chapter12TroubleshootingProblems installing and removing softwareSee below if you were unable to install or remove
12-2 Troubleshooting Chapter 12Cannot use the software after upgrading to Windows XP.If the software was installed in Windows 98/Me/2000 and you u
Chapter 12 Troubleshooting 12-312Troubleshooting7. Is there an application error or General Protection Fault error displayed on the computer?Is the ap
12-4 Troubleshooting Chapter 12Paper curls.1. Remove the printed page after 30 to 60 seconds.The paper may curl if you use thin paper and print im
Chapter 12 Troubleshooting 12-512TroubleshootingThe ink empty message is displayed differently on the printer status monitor than how it is displa
12-6 Troubleshooting Chapter 12Copy quality is poor (or documents are printed with streaks).1. Are you copying a document or photograph printed fr
Chapter 12 Troubleshooting 12-712Troubleshooting8. After installing the software, did you install a TWAIN-compatible application?If this is the case,
12-8 Troubleshooting Chapter 12The image you have scanned looks dirty (or documents are printed with streaks).1. If the image looks grainy, increa
Preface XI Legal limitation on usage of your product and the use of images Using your product to scan, print or otherwise reproduce certain doc
Chapter 12 Troubleshooting 12-912Troubleshooting Problems receiving faxesSee below if you are having problems receiving faxes.Cannot receive a
12-10 Troubleshooting Chapter 12Cannot receive faxes automatically.1. Is <FaxTel>, <FaxOnly>, <DRPD>, or <AnsMode> receive
Chapter 12 Troubleshooting 12-1112Troubleshooting Problems sending faxesSee the items marked with (machine) if you are having problems sending
12-12 Troubleshooting Chapter 12Repeated errors occur when you send a fax.1. Reduce the transmission start speed ( <TX START SPEED>, p.
Chapter 12 Troubleshooting 12-1312Troubleshooting“?” is printed in the index.Yellow “?”: The photograph data is large. Printing of this photograph
12-14 Troubleshooting Chapter 12In Windows Explorer, you cannot display [Thumbnails] (Windows 2000).In Windows 2000, if you display the contents o
Chapter 12 Troubleshooting 12-1512Troubleshooting If the power disconnects unexpectedlyUser data and speed dialing settings are stored using the i
12-16 Troubleshooting Chapter 12If there are repeated paper jamsPaying attention to the following points, reload the paper.1. Fan out the sheets of pa
Chapter 12 Troubleshooting 12-1712Troubleshooting3 Open the feeder cover.4 Raise the paper release lever A and slide the page under the roller towards
12-18 Troubleshooting Chapter 12If the nozzle check pattern does not print properlyRefer to Maintaining the printhead, p. 11-3.Interpreting th
XII Preface Connection of the equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear p
Chapter 12 Troubleshooting 12-1912TroubleshootingLCD messagesMessage (Error code) Cause Action DetailsAUTO REDIAL The machine is waiting to redial th
12-20 Troubleshooting Chapter 12CHECK DOCUMENTThe feeder cover may not be closed properly.Close the feeder cover properly. p. 12-16The document is not
Chapter 12 Troubleshooting 12-2112TroubleshootingINSERT PHOTO CARD There is no memory card in the memory card slot.If you want to use the photo print
12-22 Troubleshooting Chapter 12NOT AVAILABLEIn manual sending, you entered a speed dialing number that is assigned to a group.Use regular dialing, or
Chapter 12 Troubleshooting 12-2312TroubleshootingIf you cannot solve the problemIf you have a problem with your machine that you cannot solve with
Chapter 13 Machine settings 13-1Chapter13Machine settings Printing a list to check the current settingsBefore changing any settings, you can print
13-2 Machine settings Chapter 13SettingsNOTE• Default settings are shown in bold type.Menu: SPECIAL COPY Function key: [Copy]Menu: MAINTENANCE
Chapter 13 Machine settings 13-313Machine settingsMenu: USER DATA Function keys: [Copy], [Scan], [Photo Print], [Fax]Name Description Setting De
13-4 Machine settings Chapter 133. ACTIVITY REPORT Enables/disables automatic printing of an ACTIVITY REPORT after every 20 transactions.AUTO PRINT ON
Chapter 13 Machine settings 13-513Machine settings4. INCOMING RING If you select <FAX/TEL AUTO SW>, <DRPD>, or <FAX ONLY MODE> as th
Preface XIII • Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into a
13-6 Machine settings Chapter 13 Menu: RECEIVE MODE Function key: [Fax] Menu: MEMORY REFERENCE Function key: [Fax]These settings can only be
Chapter 13 Machine settings 13-713Machine settingsMenu: PHOTO PRINT MODE Function key: [Photo Print]Name Description Setting Details1. PHOTO PRINT
13-8 Machine settings Chapter 13DPOF — — p. 4-12SELECT PAPER SIZE Selects the print media size for the photographs. LTR4" × 6"5" × 7&qu
Appendix Specifications A-1ASpecificationsAppendixSpecificationsGeneral specificationsPower sourcePower consumptionWeight(Components attached)Dimens
A-2 Specifications AppendixPrintable areas Note on printing area illustrations:Printing area: Canon recommends that you print within(dark shade) this
Appendix Specifications A-3ASpecifications• Banner paper printable areas:Letter size: 8 × 65 #/4 in. (203.2 × 1668.4 mm)A4 size: 8 × 69 &/8 in. (2
A-4 Specifications AppendixPrint specificationsPrinting methodPaper handlingPrint media size and weightRecommended print mediaPrint speedPrint widt
Appendix Specifications A-5ASpecificationsFax specificationsApplicable lineCompatibilityData compressing systemModem typePublic Switched Telephone
A-6 Specifications AppendixTelephone specificationsConnection Telephone/answering machine (CNG detecting signal)/data modemSpecifications subject t
Index I-1IIndexIndex2 (–) key 1-43 (+) key 1-41-TOUCH SPD DIAL LIST 7-9, 10-12 on 1 copying 5-4ACTIVITY REPORT 10-1, 10-2ADF 1-3cleaning 11-8, 11-9loa
XIV PrefaceC. Power requirementsThe power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers
I-2 IndexDestination labels 1-2Dialingmethods 8-4through switchboard 8-10DOC. MEMORY LIST 8-8, 10-1DOC. TOO LONG message 12-20Documentcover 1-3guides
Index I-3IIndexNO TEL # message 12-21NOT AVAILABLE message 12-22Nozzle check pattern, printing 11-4Numbers, entering 6-1Numeric keys 1-5ON/OFF (1 sec.
I-4 Indexproblems 12-6, 12-9Scanning unit 1-3Sender information 6-2Sendingadjusting exposure 8-4adjusting image quality 8-3document requirements 2-1in
Preface XVCANON CANADA INC.1-800-OK-CANON24 HOURS A DAY, SEVEN DAYS A WEEKhttp://www.canon.ca
Chapter 1 Introduction 1-1Chapter1IntroductionWhat your machine can doThank you for purchasing the Canon MultiPASS MP730 (indicated by the mark )
1-2 Introduction Chapter 1Unpacking your machineWhen you unpack your machine, check that you have the following components:NOTE•A USB cable is not
Chapter 1 Introduction 1-31IntroductionMain components of the machineFax model shown here.q ADF (Automatic Document Feeder) !0 Scanning unit (Pri
1-4 Introduction Chapter 1Operation panel of the machineFax model shown here.q [Resume] keyResumes an operation after an error is corrected. Also ej
II Preface Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
Chapter 1 Introduction 1-51IntroductionIMPORTANT• To prevent the printhead from drying up, the machine automatically caps it when the power is turned
Chapter 2 Document handling 2-1Chapter2Document handlingDocument requirementsThe documents you load on the platen glass or ADF for copying, scan
2-2 Document handling Chapter 2Loading documentsYou can load your document on the platen glass or ADF. Where you load it depends on the type of
Chapter 3 Print media handling 3-1Chapter3Print media handlingRecommended print media and requirementsThe following print media is recommended for
3-2 Print media handling Chapter 3High Resolution Paper HR-101NThis type of paper provides better color reproduction than plain paper. It is suita
Chapter 3 Print media handling 3-33Print media handlingPhoto Paper Pro PR-101This is thick paper with a treated surface that enhances gloss and pr
3-4 Print media handling Chapter 3T-Shirt Transfers TR-201This paper is used to produce iron-on transfers.Size: Letter, A4Quantity: 1 sheetPaper t
Chapter 3 Print media handling 3-53Print media handling–Do not store or display printouts in hot, damp, or humid conditions. Never expose them to heat
3-6 Print media handling Chapter 3Setting the print media size and typeFor copying and receiving faxes, you need to set the size and type of pri
Chapter 3 Print media handling 3-73Print media handlingLoading print mediaLoading paperFollow this procedure to load paper in the multi-purpose tr
Preface III How to use the documentation providedNOTE • In addition to the above documentation, you can also refer to the online help in the so
3-8 Print media handling Chapter 3If the edges of the envelope areinflated or are curling up, place the envelope on a desk and with a pen press down o
Chapter 3 Print media handling 3-93Print media handlingLoading banner paperNOTE• Always leave an extra sheet at the end of the banner—just in case the
Chapter 4 Photo printing from a memory card 4-1Chapter4Photo printing from a memory cardThis feature allows you to insert a memory card directly into
4-2 Photo printing from a memory card Chapter 4Inserting/removing a memory cardInserting a memory cardFollow this procedure to insert a memory car
Chapter 4 Photo printing from a memory card 4-34Photo printing from a memory cardRemoving a memory cardFollow this procedure to remove a memory card f
4-4 Photo printing from a memory card Chapter 4Printing methodsThere are different methods for printing photographs from a memory card. Follow thi
Chapter 4 Photo printing from a memory card 4-54Photo printing from a memory cardPrinting an indexThis printing method prints thumbnails of the photog
4-6 Photo printing from a memory card Chapter 410 Use [2222] or [3333] to select the print media type.• Select from the following:– <PHOTO PAPER PR
Chapter 4 Photo printing from a memory card 4-74Photo printing from a memory card8 Use [2222] or [3333] to select the print media size.• Select:– <
4-8 Photo printing from a memory card Chapter 4Printing a single frameThis printing method prints a specified single photograph from a memory card. In
IV Preface Type conventions Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING Indicates a warning con
Chapter 4 Photo printing from a memory card 4-94Photo printing from a memory card12 Use [2222] or [3333] to select the print media size.• Select:– <
4-10 Photo printing from a memory card Chapter 4Printing a range of framesThis printing method prints a range of photographs in sequence from a memory
Chapter 4 Photo printing from a memory card 4-114Photo printing from a memory card12 Use [2222] or [3333] to select the print media size.• Select:– &l
4-12 Photo printing from a memory card Chapter 4DPOF (Digital Print Order Format) printingThis printing method prints photographs according to the Dig
Chapter 4 Photo printing from a memory card 4-134Photo printing from a memory card7 Press [Set].8 Use [2222] or [3333] to select the print media type.
4-14 Photo printing from a memory card Chapter 4Setting vivid photo printingEnabling this setting will make photographs appear more vibrant, espec
Chapter 4 Photo printing from a memory card 4-154Photo printing from a memory card4 Press [Set].5 Use [2222] or [3333] to select <ON> to enable
4-16 Photo printing from a memory card Chapter 48 Press [Set].9 Use [2222] or [3333] to select <ON> to disable overwriting or <OFF> to ena
Chapter 5 Copying 5-1Chapter5CopyingDocuments you can copy For information on the types of documents you can copy, their requirements, and details
5-2 Copying Chapter 5Adjusting the image quality (resolution)Refer to Making copies on p. 5-1 and in step 4, adjust the image quality as follows:1 Pre
Preface V Contents 1: Introduction What your machine can do... 1-1Unpacking your machine ...
Chapter 5 Copying 5-35CopyingReducing or enlarging a copyYou can reduce or enlarge copies in three different ways: using preset copy ratios, using
5-4 Copying Chapter 5Advanced copy featuresCopying two pages on a single pageThis feature allows you to reduce two pages to fit onto one page.NOTE
Chapter 5 Copying 5-55CopyingBorderless copyingThis feature allows you to copy colored images that fill the entire page without borders.NOTE• You can
5-6 Copying Chapter 59 Press [Start].NOTE• You can select the width cropped from the borders of the original image ( <EXTENSION AMOUNT>, p. 13-
Chapter 5 Copying 5-75CopyingCopying your imageFollow this procedure to automatically or manually repeat an image on a page:1 Load the document on the
5-8 Copying Chapter 5Creating a mirror imageThis feature allows you to make a mirror copy of a document. Use this feature when copying onto T-shirt tr
Chapter 5 Copying 5-95CopyingShrinking an image to fit the pageIf the original image fills the entire page, this feature will slightly reduce the imag
Chapter 6 Registering information in your machine 6-1Chapter6 Registering information in your machineGuidelines for entering numbers, letters, a
6-2 Registering information in your machine Chapter 6Registering required sender informationIn the United States, FCC rules governing the use of f
Chapter 6 Registering information in your machine 6-36Registering information in your machineEntering the sender informationIMPORTANT• If your machine
VI Preface Sending the same document to several recipients (sequential broadcasting)... 8-7Documents stored in memory ...
6-4 Registering information in your machine Chapter 6Setting the telephone line typeBefore using your machine, make sure you have set the correct
Chapter 6 Registering information in your machine 6-56Registering information in your machineSetting daylight savingYou can set your machine to au
6-6 Registering information in your machine Chapter 614 Press [Set] twice.15 Use [2222] or [3333] to select the day when daylight saving starts.16 Pre
Chapter 7 Speed dialing 7-1Chapter7 Speed dialing Speed dialing methodsSpeed dialing allows you to dial fax/telephone numbers by simply pressing
7-2 Speed dialing Chapter 7Registering one-touch speed dialingBefore you can use one-touch speed dialing ( p. 7-8), you need to register the reci
Chapter 7 Speed dialing 7-37Speed dialingChanging or deleting an entryFollow the procedure for registering one-touch speed dialing ( p. 7-2), and do
7-4 Speed dialing Chapter 7Registering coded speed dialingBefore you can use coded speed dialing ( p. 7-8), you need to register the recipients’
Chapter 7 Speed dialing 7-57Speed dialingChanging or deleting an entryFollow the procedure for registering coded speed dialing ( p. 7-4), and do the
7-6 Speed dialing Chapter 7Registering group dialingBefore you can use group dialing ( p. 7-8), you need to register the recipients’ numbers. Fol
Chapter 7 Speed dialing 7-77Speed dialing10 Use the numeric keys to enter a name for the group (max. 16 characters, including spaces).• For details on
Preface VII Safety information Read this safety information thoroughly before using your machine, and keep it handy in case you need to refer t
7-8 Speed dialing Chapter 7Using speed dialingUsing speed dialing is easy. Simply do the following when you want to dial a number or group registe
Chapter 7 Speed dialing 7-97Speed dialingPrinting speed dialing listsYou can print lists of the recipients registered for speed dialing. You may w
Chapter 8 Sending faxes 8-1Chapter8 Sending faxesDocuments you can faxFor information on the types of documents you can fax, their requirements,
8-2 Sending faxes Chapter 8Manual sendingUse manual sending when you want to talk to the recipient before sending a document, or if the recipient does
Chapter 8 Sending faxes 8-38Sending faxesImproving faxed imagesThere are several settings that allow you to improve the quality of faxed documents
8-4 Sending faxes Chapter 8Adjusting the scan exposureExposure is the degree of difference between light and dark. A high exposure setting will make b
Chapter 8 Sending faxes 8-58Sending faxesRedialing a busy numberThere are two methods of redialing: Manual redialing and Automatic redialing.Manua
8-6 Sending faxes Chapter 88 Use [2222] or [3333] to select <AUTO REDIAL>.9 Press [Set].10 Use [2222] or [3333] to select <ON> to enable a
Chapter 8 Sending faxes 8-78Sending faxesSending the same document to several recipients (sequential broadcasting)Your machine allows you to send
8-8 Sending faxes Chapter 8Documents stored in memoryNOTE• If there are no documents stored in memory, the machine will revert to standby mode whe
VIII Preface Power SupplyWARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on
Chapter 8 Sending faxes 8-98Sending faxes9 • If printing a document, press [TTTT] to print the first page only, or [#] to print all pagesof the docume
8-10 Sending faxes Chapter 8Special dialingDialing through a switchboardA PBX (Private Branch Exchange) is an on-site telephone switchboard. If yo
Chapter 9 Receiving faxes 9-1Chapter9 Receiving faxesSetting the receive modeFollow this procedure to set the receive mode:1 Press [Fax].2 Press
9-2 Receiving faxes Chapter 9Receiving both faxes and voice calls automatically: FAX/TEL AUTO SWChoose this mode if:• you only have one teleph
Chapter 9 Receiving faxes 9-39Receiving faxes11 Press [Set] twice.12 Use [2222] or [3333] to select the length of time the machine rings when the call
9-4 Receiving faxes Chapter 9Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPDChoose this mode if:• you only have one t
Chapter 9 Receiving faxes 9-59Receiving faxes10 Press [Set].11 Use [2222] or [3333] to select the ring pattern that your telephone company assigned to
9-6 Receiving faxes Chapter 9Receiving when an answering machine is connected: ANS.MACHINE MODEChoose this mode if:• you only have one telepho
Chapter 10 Reports and lists 10-1Chapter10 Reports and listsSummary of reports and listsThe table below shows the reports and lists that can be p
10-2 Reports and lists Chapter 10ACTIVITY REPORTPrinting the ACTIVITY REPORTThe machine is factory-set to print an ACTIVITY REPORT after every 20
Preface IX HandlingIMPORTANT • If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug the machine and w
Chapter 10 Reports and lists 10-310Reports and lists Adjusting the TX REPORT settingYour machine can print a TX (transmission) report after sendin
10-4 Reports and lists Chapter 10Adjusting the RX REPORT settingYour machine can print an RX (reception) report after receiving a document. You ca
Chapter 10 Reports and lists 10-510Reports and listsPrinting the USER’S DATA LISTThe USER’S DATA LIST allows you to check the current settings of
Chapter 11 Maintenance 11-1Chapter11MaintenanceReplacing ink tanksWhen to replace an ink tankIf one of the following messages appears in the LCD,
11-2 Maintenance Chapter 11Replacing an ink tankThis section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the s
Chapter 11 Maintenance 11-311MaintenanceMaintaining the printheadNOTE• Before doing the following, open the scanning unit, press “PUSH” on the ink
11-4 Maintenance Chapter 11Printing the nozzle check patternThe nozzle check pattern shows if each printhead nozzle is operating properly.NOTE• You ca
Chapter 11 Maintenance 11-511MaintenanceAligning the printheadTo align the printhead after you have just installed it, follow the procedure in the Set
11-6 Maintenance Chapter 1111 When the horizontal pattern has been adjusted, the machine will print a vertical pattern.12 In column L on the printout,
Chapter 11 Maintenance 11-711MaintenanceCleaning your machineThis section describes the necessary cleaning procedures for your machine.CAUTION• Be
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