User's GuideENGPub No. SE-IE-1360-V1Print Services ClientVersion 1.0
Overview of Print Services Client1-2Overview of Print Services ClientPrint Services Client is client software for Canon Business Imaging Online that i
Overview of Print Services Client1-3System RequirementsThe system requirements for Print Services Client are as follows. Supported ModelsFor informati
Overview of Print Services Client1-4System ConfigurationPrint Services Client SystemThe Print Services Client system configuration is shown below. SER
2-12$)"15&3Installation and SetupYou can install Print Services Client using SMS (Service Management Service) from a Web browser on a network
Login Services2-2Login ServicesLogin services are authentication services that manage the user information of MEAP-compatible Canon devices. This sect
Login Services2-3Types of Authentication ServicesThe three authentication services described below are provided as login services for MEAP-compatible
Login Services2-4Flow of Login Service SettingsThe flow of login service settings is described below. For more information, see the manual accompanyin
Installation and Setup Flow2-5Installation and Setup FlowThe flow of installing and setting up Print Services Client is as follows.1. Starting and Lo
Starting and Closing SMS2-6Starting and Closing SMSYou must log in to SMS (Service Management Service) to install Print Services Client.SMS is softwar
Starting and Closing SMS2-7Logging In Using the Shared Password for SMSYou can access SMS by logging in from the SMS login page using the password set
iiHow This Manual Is OrganizedThis manual describes the procedures for using Print Services Client.Chapter 1Print Services Client (p. 1-1)Chapter 2Ins
Starting and Closing SMS2-82. Enter the password → click [Log In].IMPORTANTIf you cannot log in because the password is incorrect, a message prompting
Starting and Closing SMS2-9Logging In Using a User Name and Password for Canon Device LoginYou can access SMS by logging in using a user name and pass
Starting and Closing SMS2-10Logging Out from SMSLog out to finish the operation. ----1. Click [Log Out from SMS].The [Login] page is displayed. IMPORT
Installing and Uninstalling Print Services Client2-11Installing and Uninstalling Print Services ClientInstall Print Services Client and the license fi
Installing and Uninstalling Print Services Client2-12InstallationInstall Print Services Client. ----1. Click [Install MEAP Application].The [MEAP Appl
Installing and Uninstalling Print Services Client2-133. Confirm the information displayed on the installation confirmation page → click [Yes].If you c
Installing and Uninstalling Print Services Client2-143. Click [Yes] on the displayed screen.If you click [No], the application is not uninstalled and
Starting and Stopping an Application2-15Starting and Stopping an ApplicationYou can start or stop the installed Print Services Client. IMPORTANTEven i
Starting and Stopping an Application2-16Stopping an ApplicationStop Print Services Client. NOTETo update an application, you must close the applicatio
Confirming Application Details2-17Confirming Application DetailsYou can confirm the details of Print Services Client.----1. Click [MEAP Application Ma
iiiContentsHow This Manual Is Organized ... iiPreface...
Confirming Print Services Client Settings2-18Confirming Print Services Client SettingsTo use Print Services Client after installing it in a MEAP-compa
3-13$)"15&3Job ManagementPrint Services Client enables you to manage jobs stored in Canon Business Imaging Online from the touch panel displa
Logging In and Logging Out3-2Logging In and Logging OutTo use the job management function of Print Services Client, you must log in to MEAP from the t
Logging In and Logging Out3-3NOTEIf you specify the domain for the login destination when logging in to the device, the domain name is also sent to Ca
Logging In and Logging Out3-4How the Main Menu Screen Is OrganizedMain Menu ScreenIf you select [Print Services Client], the Print Services screen is
Logging In and Logging Out3-5Print Services Screen①③②④ ⑥ ⑦ ⑥⑪⑤⑧⑨⑫⑩⑬ ⑭ ⑮Bottom of screen when [Other Operation] is selected:⑯ ⑰ ⑱1 Login user nameDispl
Logging In and Logging Out3-64 Selected/Maximum Number of Selectable Jobs"Selected" displays the number of currently selected stored jobs.
Logging In and Logging Out3-713 [Other Operation]Press to display or hide the balloon panel. [Delete], [Details], and [Cancel Printing] are displayed
Stored Job Management3-8Stored Job ManagementYou can display a list of, print, and delete jobs stored in Canon Business Imaging Online from the touch
Stored Job Management3-9NOTEThe list of stored jobs retrieved from Canon Business Imaging Online when logging in to MEAP is displayed.The maximum numb
ivChapter 3 Job ManagementLogging In and Logging Out ...3-2Logging
Stored Job Management3-103. Select the conditions for refining → press [Start Refining].The stored jobs that match the conditions for refining are dis
Stored Job Management3-113. Press [Details] on the balloon panel.The stored job details dialog is displayed.NOTEIn the details, [Document Name], [Date
Stored Job Management3-12Displaying Stored Job StatusThe status of stored jobs retrieved from Canon Business Imaging Online is displayed in the stored
Stored Job Management3-13Printing a Stored JobYou can print a stored job selected in the Stored Jobs list. ----1. Select [Print Services Client] on th
Stored Job Management3-143. Press [Yes].The Waiting to Print dialog is displayed. NOTEA list of jobs for which errors occur is displayed in the error
Stored Job Management3-15Changing Print Settings and PrintingYou can change the print settings and print a stored job selected in the Stored Jobs list
Stored Job Management3-16The settings that can be changed are described below.Print Attribute Options DescriptionNumber of Copies - Enter the number
Stored Job Management3-17AMS LimitationsThe print attributes that can be changed are limited according to AMS access limitations and some device infor
Stored Job Management3-18Canceling PrintingYou can cancel printing of a stored job selected in the Stored Jobs list.1. Select [Print Services Client]
Stored Job Management3-19NOTEYou can select multiple jobs and cancel them at one time.When selecting multiple stored jobs, you cannot select more than
vPrefaceThank you for purchasing Print Services Client. Please read this manual thoroughly before operating the application to familiarize yourself wi
Stored Job Management3-203. Press [Delete] on the balloon panel.The delete confirmation dialog is displayed. NOTEWhen deleting stored jobs, you can se
Stored Job Management3-215. After deleting is complete, the Stored Jobs list is updated. You are returned to the Print Services screen. NOTEWhen the S
Stored Job Management3-22
4-14$)"15&3Change Settings FunctionThis chapter provides instructions on changing the settings of Print Services Client.----Changing the Sett
Changing the Settings4-2Changing the SettingsYou can change the settings of Print Services Client.IMPORTANTThe use of Web browser navigation functions
Changing the Settings4-33. Enter [User Name] and [Password] → click [Log In]. The Change Settings screen is displayed.IMPORTANTTo log out of the login
Changing the Settings4-4Downloading the Settings FileDownload the settings file.1. Click [Download] on the Change Settings screen.The Download screen
Changing the Settings4-5Uploading the Settings FileUpload the settings file.1. Click [Upload] on the Change Settings screen.The Upload screen is displ
Changing the Settings4-6NOTEThe uploaded settings file is checked and invalid settings are replaced with the value at the time for the same setting in
Changing the Settings4-7NOTEYou can click to update the current display.The values displayed in the entry fields of [New Setting Value] column are a
viDisplays Used in This ManualThe computer operation screenshots and Canon device touch panel display screenshots may differ from those you actually s
Changing the Settings4-8Setting Item Setting Value Details NotesStoredJobList.MaxSelectJobNum Set the maximum number of jobs that can be selected. Se
Changing the Settings4-9Setting Item Setting Value Details NotesConsoleLogin Register the user names that skip the Login screen. Separate each user wi
Changing the Settings4-10Logging Out from the Management Console1. Click the Log Out button.The above screen is shown when the Management Console scre
Changing the Settings4-11Changing the Management Console PasswordYou can change the password for a login account. ----1. Click [Change Password] on th
Changing the Settings4-12Changing the Display Language for Management ConsoleYou can change the display language for the Management Console.1. Click t
5-15$)"15&3AppendixThis chapter describes the error messages, limitations, and MEAP resource use for Print Services Client.----List of Error
List of Error Messages5-2List of Error MessagesThis section lists the Print Services Client error messages and their remedies.Print Services Client Op
List of Error Messages5-3Error Message RemedyFailed to update job. Check the status of Canon Business Imaging Online. If the problem cannot be resolve
List of Error Messages5-4Management Console Error MessagesThe error messages displayed when operating the Management Console of Print Services Client
List of Error Messages5-5TenantIDError Message RemedyCould not acquire the Tenant ID. Check <WebMonitor> connection.Check the status of Canon Bu
viiTrademarksMEAP and the MEAP logo are trademarks of Canon Inc. Windows and the Windows logo are trademarks or registered trademarks of Microsoft Cor
List of Error Messages5-6Settings File Upload ScreenError Message RemedySpecify the file to upload. Enter the file path in one or more file path entry
List of Error Messages5-7PullPrint Service Provider Error MessagesThe PullPrint Service Provider-related error messages displayed when operating Print
Limitations5-8LimitationsThe precautions and limitations for the use of Print Services Client are described below.LoginWhen a login event occurs, the
Limitations5-9AMS (Access Management System) CompatibilityGuest users cannot use Print Services Client. In the application limits, set Print Services
MEAP Resource Use5-10MEAP Resource UseThe MEAP hardware specifications for Print Services Client are described below. Item Print Services ClientMEAP S
© CANON INC.
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1-11$)"15&3Print Services ClientPrint Services Client enables you to use PullPrint Service Provider to manage jobs stored in Canon Business I
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