Canon mp495 Manuel d'utilisateur Page 670
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Advanced Guide
>
Troubleshooting
>
Problems with Scanning > Scanner Does Not Work After Upgrading Windows
S911
Scanner Does Not Work After Upgrading Windows
Check: Disconnect the USB cable, then uninstall and reinstall the MP
Drivers and MP Navigator EX.
Step 1: Uninstall the MP Drivers.
See "
Deleting the Unnecessary MP Drivers " for details.
Step 2: Uninstall MP Navigator EX.
1.
From the Start menu, select All Programs > Canon Utilities > MP Navigator EX 4.0 > MP
Navigator EX Uninstall.
Note
In Windows 7 or Windows Vista, a confirmation/warning dialog box may appear when
installing, uninstalling or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
2.
When a confirmation appears, click Yes.
3.
When uninstallation is complete, click OK.
MP Navigator EX is uninstalled.
Step 3: Reinstall the MP Drivers and MP Navigator EX.
Insert the
Setup CD-ROM
into the computer's disc drive, then select Custom Install and reinstall the
MP Drivers and MP Navigator EX.
Page top
Page 670 of 759 pagesScanner Does Not Work After Upgrading Windows
- Troubleshooting 1
- Contents 2
- Overview of the Machine 3
- Main Components 4
- Rear View 5
- Inside View 6
- Paper button 7
- Stop/Reset button 7
- Alarm lamp 8
- Number of Copies 9
- Error Codes 10
- Copying 12
- Copying Documents 13
- 1. Prepare for copying 13
- Start copying 14
- Press the [ 14
- button for black & white 15
- Important 15
- Press the 16
- appears 16
- Copying Photos 17
- Press the 18
- Fit-to-Page Copying 19
- Scanning 21
- Prepare for scanning 22
- button to start scanning 22
- Printing from Your Computer 24
- Start Solution Menu EX 25
- Click Select Paper 26
- Click Print 27
- Creating Your Own Prints 28
- Printing Documents 29
- Click OK 30
- Stop/Reset 31
- Solution Menu EX 34
- 1. Start Solution Menu EX 35
- Easy-WebPrint EX 36
- Loading Paper / Originals 37
- Loading Paper 38
- 1. Prepare paper 38
- After loading paper 40
- Loading Envelopes 41
- (C) Address side 42
- Media Types 44
- 50 sheets 45
- Page Sizes 46
- Paper Weight 46
- Media Types You Cannot Use 48
- Loading Originals 49
- Originals You Can Load 51
- Routine Maintenance 52
- Are Misaligned: 54
- Cleaning the Print Head 57
- Aligning the Print Head 59
- Replacing a FINE Cartridge 62
- Caution 63
- With the Computer Screen 66
- " is your 67
- Cleaning the Machine 68
- Make sure that 69
- Page 75 of 759 pages 75
- Page 76 of 759 pages 76
- Page 77 of 759 pages 77
- Page 78 of 759 pages 78
- SCAN Button on the Machine 85
- Changes in the Scanned Image 86
- How to Use This Manual 87
- Operating the Contents Pane 88
- Explanation Window 89
- Printing This Manual 90
- Click Print Setup tab 91
- Execute print 91
- Click Start Printing 92
- Enter a keyword 94
- Click Start Searching 94
- Display the document 96
- Display My Manual 97
- Symbols Used in This Document 98
- Trademarks and Licenses 99
- Printing from a Computer 100
- Printing Calendars 101
- Questions and Answers 101
- What Is Easy-PhotoPrint EX? 102
- PICT (.pict, .pct) 103
- Page top 104
- Printing Photos 105
- Starting Easy-PhotoPrint EX 107
- Selecting a Photo 108
- Selecting the Paper 110
- Printing 111
- Page 112 of 759 pagesPrinting 112
- Creating an Album 113
- Click Album from Menu 116
- Page 120 of 759 pagesEditing 120
- Page 121 of 759 pagesEditing 121
- Page 123 of 759 pagesPrinting 123
- Click Calendar from Menu 127
- Select a layout for Design 127
- Page 131 of 759 pagesEditing 131
- Page 132 of 759 pagesEditing 132
- Page 134 of 759 pagesPrinting 134
- Printing Stickers 135
- Click Stickers from Menu 138
- Page 141 of 759 pagesEditing 141
- Page 143 of 759 pagesPrinting 143
- Printing Layout 144
- Select a layout from Layouts 147
- Page 151 of 759 pagesEditing 151
- Page 152 of 759 pagesEditing 152
- Page 154 of 759 pagesPrinting 154
- Important 155
- Adjusting Images 156
- Click Exit 158
- See " 159
- Click Red-Eye Correction 160
- Click OK 160
- Click Face Brightener 163
- (Correct/Enhance 165
- Images) 165
- Images window 165
- Click Face Sharpener 166
- Auto Enhancement 168
- Click Digital Face Smoothing 169
- Correct/Enhance Images Window 175
- Red-Eye Correction 176
- Apply to all images 176
- Show-through Removal 177
- Color Balance 178
- (2) Toolbar 180
- Easy-PhotoPrint EX 183
- Media Type 185
- Start time/End time 185
- Capture Method 185
- Time Range Slider 186
- Enhance resolutions 187
- Apply to all frames 187
- Sort by Time 188
- Click Start Search 190
- Photo Sharing Sites 191
- Commercial No 192
- Thumbnail Size Slider 193
- C3: Inside the back cover 199
- Photo Print Settings 200
- Printing Vivid Photos 201
- Reducing Photo Noise 202
- Cropping Photos (Photo Print) 203
- Advanced Guide 205
- Printing an Index 207
- Printing Photo Information 211
- Saving Photos 212
- Opening Saved Files 213
- Other Settings 215
- Changing Layout 216
- Changing Background 219
- When Image file Is Selected 220
- Adding Photos 222
- Swapping Positions of Photos 224
- Replacing Photos 225
- Cropping Photos 227
- Framing Photos 228
- Printing Dates on Photos 230
- Attaching Comments to Photos 232
- Adding Text to Photos 234
- Page 235 of 759 pagesSaving 235
- Setting Holidays 236
- Setting Calendar Display 238
- Library in Menu 240
- Various Printing Methods 241
- Printing with Easy Setup 243
- Select the paper size 244
- Complete the setup 244
- ： /Collate 246
- Setting the Stapling Margin 248
- Execute Borderless Printing 250
- Check the paper size 251
- Fit-to-Page Printing 253
- Scaled Printing 255
- Page Layout Printing 258
- Poster Printing 260
- Booklet Printing 263
- Margin for stapling 264
- Duplex Printing 265
- Stamp/Background Printing 267
- Open the 268
- Select the background 268
- Set the background details 268
- Registering a Stamp 270
- Click Define Stamp 271
- Save the stamp 271
- Overwrite save the stamp 272
- Click Select Background 274
- Intensity 274
- Printing an Envelope 276
- Set the custom paper size 280
- Adjusting Brightness 281
- Simulating an Illustration 281
- Smoothing Jagged Outlines 281
- Halftoning Method 282
- Set grayscale printing 284
- Specifying Color Correction 286
- Driver Matching 287
- Color Management 288
- Select the media type 289
- Select color correction 289
- Set the other items 290
- Printing with ICC Profiles 291
- Adjusting Color Balance 295
- Adjusting Intensity 299
- Adjusting Contrast 301
- Set Monochrome Effects 304
- Set Photo Optimizer PRO 309
- Canon IJ Status Monitor 313
- Canon IJ Preview 313
- MA-6424-V1.00 314
- Canon IJ Printer Driver 315
- XPS Printer Driver 316
- Maintenance Tab 318
- Making Copies 323
- Reducing or Enlarging a Copy 324
- Using Useful Copy Functions 326
- Maintenance 327
- Fit to Page 328
- Scanning Images 331
- Before Scanning 333
- Placing Documents 334
- Placing Multiple Documents 335
- Panel of the Machine 337
- button 338
- Enabling network scanning 339
- Network Scan Settings 340
- Using MP Navigator EX 342
- Let's Try Scanning 344
- Scan/Import Window 346
- Starting MP Navigator EX 348
- Easy Scanning with Auto Scan 350
- Save the scanned images 352
- Scanning Photos and Documents 353
- Click Scan 354
- Click Specify 357
- Saving as PDF Files 359
- (Swap Left & Right) 363
- (Enlarge) 364
- (Full-screen) 364
- Easy Scanning with One-click 366
- Click the corresponding icon 367
- Start scanning 367
- Searching Images 368
- Remover 373
- When you move a slider 376
- Advanced 376
- A word or phrase in the file 379
- Modified Date 379
- More Advanced Options 379
- Categories 382
- View & Use Window 383
- Printing scanned photos 384
- Page 385 of 759 pagesSaving 385
- Page 386 of 759 pagesSaving 386
- Click Save 388
- Creating/Editing PDF Files 389
- Selected Pages 390
- Click Print 393
- Sending via E-mail 396
- Editing Files 398
- Click Save as PDF file 400
- Save All Pages 401
- Related Topic 403
- MP Navigator EX Screens 407
- Navigation Mode Screen 408
- (Switch Mode) 410
- Show this window at startup 410
- Save to PC 413
- Attach to E-mail 413
- Preferences 416
- Thumbnail Window 417
- Selected Images Area 417
- Document Type 419
- Specify 421
- Jump to Main Menu 421
- Text(OCR) 424
- Reduce Show-through 426
- Restore the default settings 427
- Save Dialog Box 428
- Save as PDF file Dialog Box 430
- File name 431
- PDF Settings Dialog Box 432
- (Select All) 435
- (Cancel All) 436
- (Display Size) 436
- (Sort by) 436
- Hides all images 437
- Edit Custom Categories 438
- Create/Edit PDF file Window 439
- Deletes the selected image 440
- Cancels all the changes made 440
- (Thumbnail Mode) 441
- Print Document Dialog Box 442
- Print Photo Dialog Box 444
- Orientation 445
- Send via E-mail Dialog Box 446
- (Rotate Left) 452
- (Invert) 453
- (Trimming) 453
- One-click Mode Screen 455
- Auto Scan Dialog Box 457
- Open with 463
- Exif Settings Dialog Box 471
- PDF Dialog Box 472
- Mail Dialog Box 477
- OCR Dialog Box 480
- Custom Dialog Box 483
- Preferences Dialog Box 487
- General Tab 488
- Save in (My Box) 489
- Location of Temporary Files 489
- When JPEG/Exif is Selected 492
- When PDF is Selected 492
- Advanced Mode 499
- Auto Scan Mode 500
- Scanning in Basic Mode 501
- Set Output Size 505
- Scanning in Advanced Mode 506
- Click Preview 507
- Scanning in Auto Scan Mode 508
- (Scanner Driver) 510
- (Thumbnail) on the Toolbar 512
- Set Destination 512
- Scan Tab 513
- Reducing dust and scratches 516
- Correcting backlit images 517
- Color Adjustment 518
- Saturation 520
- Cyan & Red 521
- Magenta & Green 521
- (Brightness/Contrast) 522
- Brightness 523
- Contrast 523
- Adjusting Histogram 524
- - All parts to the left of 525
- - All parts to the right of 525
- Moving the Mid-point Slider 526
- Adjusting Tone Curve 527
- Overexposure (Convex curve) 528
- Underexposure (Concave curve) 528
- Edit custom curve 529
- Setting Threshold 530
- Image Settings 531
- Basic Mode Tab 532
- Destination 533
- Output Size 533
- Fading correction 535
- Color Pattern 535
- (Check All Frames) 536
- (Uncheck All Frames) 536
- (Select All Cropping Frames) 536
- (Information) 536
- Adjusting Cropping Frames 537
- Advanced Mode Tab 539
- In whole image view 540
- (Enlarge/Reduce) 542
- Input Settings 545
- Output Settings 547
- (Width) 548
- (Switch Aspect Ratio) 548
- Grain Correction 552
- Backlight Correction 552
- Gutter Shadow Correction 553
- Color Adjustment Buttons 554
- (Tone Curve Settings) 555
- (Threshold) 555
- Settings List 556
- Auto Scan Mode Tab 557
- Instructions 558
- Scanner Tab 560
- Preview Tab 562
- Standard 563
- Color Settings Tab 565
- Resolution 567
- Color Mode Output 572
- File Formats 574
- Color Matching 575
- Other Scanning Methods 576
- Scanning with WIA Driver 577
- Color format 578
- Click Next 581
- Cleaning Your Machine 584
- Cleaning 585
- Aligning the Print Head 588
- Cleaning the Print Heads 591
- Cleaning Inside the Machine 591
- Check the results 593
- Prepare the machine 594
- Transmit the settings 595
- Check the printed pattern 596
- Print Alignment Value 598
- Print a nozzle check pattern 599
- Check the print result 599
- Changing the Print Options 602
- Set the necessary items 604
- Save the settings 605
- Managing the Machine Power 607
- Reducing the Machine Noise 608
- If an Error Occurs 612
- Page 613 of 759 pages 613
- Alarm Lamp Is Lit Orange 614
- The machine is not 616
- (LED display) 618
- LED Cannot Be Seen At All 619
- Cannot Install the MP Drivers 620
- In other cases: 621
- WebPrint EX to enable it 622
- See also the sections below: 624
- Cannot Print to End of Job 625
- Colors Are Wrong 626
- White Streaks 626
- Head Deep Cleaning 627
- Clean the Platen Glass 628
- Colors Are Unclear 629
- Lines Are Misaligned 630
- Printed Paper Has Ink Blots 631
- Printed Paper Curls 631
- Printed Surface Is Scratched 632
- To set by using your computer 633
- Back of the Paper Is Smudged 636
- Colors Are Uneven or Streaked 638
- Printing Does Not Start 640
- Check 2: Is the paper loaded? 642
- Replacing 645
- Paper Does Not Feed Properly 646
- Paper Jams 647
- In Other Cases 650
- XXX Printer 652
- Other Error Messages 653
- Programs 654
- Select Change 655
- For Windows Users 656
- Properties button 657
- Problems with Scanning 658
- Scanner Does Not Work 659
- Screen Does Not Appear 661
- Check: Specify the scan area 664
- Slow Scanning Speed 667
- Disconnect other devices 669
- Drivers and MP Navigator EX 670
- Software Problems 671
- Scanned Image Does Not Open 675
- MP Navigator EX Problems 676
- Details of the problem 681
- Page 682 of 759 pagesFAQs 682
- Start printing 684
- Scanner Driver Restrictions 685
- Organizer 686
- Appendix 687
- Printing Area 688
- Recommended printing area 689
- Letter, Legal 690
- Envelopes 691
- Detaching the Document Cover: 692
- Attaching the Document Cover: 692
- Combine Documents 693
- Selecting a print document 695
- Display the print jobs 696
- Delete the print jobs 696
- Updating the MP Drivers 697
- When There is an Uninstaller 699
- Installing the MP Drivers 702
- Transporting the Machine 705
- Confirm that the 707
- lamp is off 707
- Using Easy-PhotoPrint EX 708
- Create Stickers 709
- Scan with One-click 712
- About Network Communication 713
- Canon IJ Network Tool 715
- Printers 716
- Canon IJ Network Tool Menus 718
- Settings menu 719
- Click the Wireless LAN tab 720
- Get IP address automatically 721
- Search dialog box 722
- WEP Details dialog box 723
- Click Change Settings 724
- Click Finish 725
- Click the Admin Password tab 727
- Viewing the Modified Settings 730
- LPR protocol setting 732
- Enable/Disable 732
- Key 3: 9A 15 FB F6 F3 735
- How to Set a WEP/WPA/WPA2 Key 737
- Select Start and Connect To 738
- Page 742 of 759 pages 742
- Drivers to install again 744
- Network Tool 745
- Page 746 of 759 pages 746
- Communicate 747
- Restrictions 752
- Communication mode 753
- Glossary 754
- About Technical Terms 755
- Firewall 756
- Link Quality 757
- Signal Strength 758
- WEP/WEP Key 759
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