Canon MP800 - PIXMA Color Inkjet Manuel de service

PIXMA MP800SERVICEMANUALCanonCopyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. w

2. LIST OF ERROR DISPLAY / INDICATION Errors and warnings are displayed on the LCD. 2-1. Operator Call Errors (by Alarm LED Lit in Orange) Error E

*1: Only for models supporting CD / DVD printing *2: Only for models not supporting CD / DVD printing continuable)*1. button.Inner cover closed

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button), or Alarm LED Lit in Orange) Service call errors are indic

2-3. Other Error Messages Alarm LED lit Scanner lock error [5020] The scanner is not in the home position at power-on. Since the error takes place a

2-4. Warnings Settings cannot be changed when printing stickers.With Sticker print selected, the Settings button was pressed.The error message is d

2-5. Troubleshooting by Symptom Yes No - Select Yes, and press the OK button. => The trimming is cancelled, and printing on a DVD or CD can

Carriage movement problems (contact to other parts, strange noise)- Confirm that the carriage timing slit strip film is free from damage or grease. -

*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists. When enlarged in the paper

3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Notes on replacement*1Adjustment / settings Operati

*1: General notes: - Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. [See 3-2. Specia

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used: Trademarks Product

3-2. Special Notes on Repair Servicing (1) External cover, scanner unit, and FAU removal (I) Remove the cassette, and front door (paper output tray

- Also remove the card door which is between the front cover R and the side cover R. - For the correct locations of claws and bosses on the back side

Side cover L: - Be cautious not to contact the Open button. Back of the side covers: - The boss and recess are shown in the red circles in the

(VI) Remove the scanner unit and FAU cables from the logic board. - The photo on the left shows the cables connected, and the photo on the right

- When assembling the scanner stop arm, make sure the black sticker side is up, as shown in the photos below (overhead view). (VIII) Remove the FA

(2) Operation panel removal (I) Remove the panel cover L and R. - Insert a flat-blade screwdriver into a space between the panel cover and the s

- Remove the cable from the connector, and separate the panel board from the scanner unit. (3) Flexible cable and harness wiring, connection Be

Each cable in place of the side of the bottom case unit:(Be cautious of the points in the red circles.) With the IrDA board, memory card board, and

With the bottom case unit and AC adapter removed: To the table of contents To the top<Part 1: 3. REPAIR, 3-2>1-23

3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When at

I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA MP800: Part 1: Maintenance

3) PR shaft / LF roller bushing To the table of contents To the top<Part 1: 3. REPAIR, 3-3 (1) to (2)>1-25

(3) Waste ink counter setting Before replacement of the logic board ass'y, check the waste ink amount. After the logic board ass'y is repla

(6) Front door damper position Fit the door damper (attached to the front door) into the machine with the protrusion side facing up. Then, fix the ri

Note: - If the Stop/Reset button is pressed 16 or more times, the Alarm LED (orange) or COPY button (green) lights steadily without any changes. - At

Note: After setting the destination without logic board replacement, be sure to initialize the EEPROM (to prevent the Print Beam settings or copy pap

4) Open the scanning unit (printer cover) to display the color pattern. Only the ON/OFF button is enabled. 5) Press the ON/OFF button to re

3) Press the ON/OFF button to proceed to the next step. 4) The waste ink amount can be set in 10% increments by pressing the Stop/Reset button. Pres

3) In the printout, select the Pattern No. in which streaks or lines (white or black) are the least noticeable, press the Stop/Reset button the same

To the table of contents To the top<Part 1: 3. REPAIR, 3-3 (3) to (8)>1-33

3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM info

II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consuma

<Service test print sample> (2) EEPROM information print <How to read EEPROM information print> Print sample: 1-35

MP800 JPN V1.04 IF(USB2=1) D=004.5 ST=2005/06/10-18:30 ER(ER0=1000 ER1=5100) LPT=2005/06/28-09:09 PC(M=002 R=000 T=001 D=009 C=009) CLT(BK=2005/06/

Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, Envelope) 23. U-turn cassette feed pages (total, plain paper, High Resolution

4. MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair, etc. 1) In the service mode

Part 2 TECHNICAL REFERENCE

1. NEW TECHNOLOGIES (1) New ink tank system (PGI-5, CLI-8) An LED is installed in each ink tank. By the LED indication, wrong installation of the in

(8) Printing via Bluetooth communication (optional) The Bluetooth Unit BU-20 is available as an option. Adopting a compatible USB adapter, the BU-2

2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before

*1: The counter for the on-arrival cleaning is checked at opening and closing of the scanning unit (the first opening and closing only), before start

3. PRINT MODE 󲇗 󲇗 3-1. Normal Color Printing via Computer 󲇗 󲇗 3-2. Normal Grayscale Printing via Computer 󲇗 3-3. Borderless Printing via Comput

Part 1 MAINTENANCE

3-4. Duplex Printing via Computer 󲇗 3-5. Camera Direct Printing 3-6. Card Direct / Photo Direct / Wireless Printing Print quality in wireless pri

󲇗 󲇗 To the table of contents To the top<Part 2: 3. PRINT MODE>2-7

4. SCAN MODE To the table of contents To the top<Part 2: 4. SCAN MODE>2-8

5. FAQ (Problems Specific to the MP800 and Corrective Actions) No. * Function Phenomenon Condition Cause Corrective actionPossible call or complaint1

5 BPrint resultsperpendicular to the paper feed direction)may accumulate, smearing paper. duplex printing, and manually print each side of paper. Clea

Since the sub-rollers usually do not contact the paper, ink mist can easily accumulate, especially during printing on small-sized paper which never co

*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling. *2: Locations to clean in servicing wh

* Occurrence level: A: The symptom is likely to occur frequently. (Caution required) B: The symptom may occur under certain conditions, but likeline

Part 3 APPENDIX

3. PIXMA MP800 SPECIFICATIONS <Machine> *1: Only for CD / DVD printing supported regions <Scanner> Type Desktop serial color inkjet

1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment No

<Copy> <Print head> <Supported ink tanks> O: Usable X: Not usable Note: The ink tanks for the Japanese models are not compatible

Storage function Condition Before changing the settings, the memory card must be removed.Function Read / WriteCard Direct Printing Operation panel 3.5

* Adapter required. Print Beam printing Supported mobile phoneMobile phone equipped with IrDA 1.2 port, or with Bluetooth 1.2 portPrintable dat

(4) Replacement consumables There are no consumables that require replacement by a service engineer. 1-2. Customer Maintenance *1: Only for CD / DV

(3) Ink tank (target value) Black 1,500 character pattern 6,200 pages ColorA4, 7.5% duty per color pattern 4,200 pagesA4, photo, borderless printing

To the table of contents To the top<Part 1: 1. MAINTENANCE>1-4