Canon 1730 Guide de l'utilisateur télécharger pdf (Page 69)

Identifying and Isolating Problems

5-4

Troubleshooting

The service call (E730) appears when using the PS functions.

Cause A malfunction occurred when using the PS driver.

Remedy Restart the machine—turn OFF the machine, wait at least 10 seconds, and then

turn it ON. (See Chapter 6, “Troubleshooting,” in the Reference Guide.)

Printing Problems

Printer is not using the font you want.

Cause You have specified a font that is not available.

Remedy Check whether the font you specified is available with the machine. (See

“Typeface Samples,” on p. 6-20 and “Symbol Sets,” on p. 6-33.)

One edge of the document is cut off.

Cause You are trying to print something outside the printable area of the page.

Remedy Use your software application to adjust the margins of the page. Make sure that

your software application is not trying to print graphics or text outside the

printable area. (See the application software manual.)

Printer is printing garbled text.

Cause 1 The printer selection you made when you set up or installed your software was

incorrect.

Remedy Make sure that the correct printer is selected.

Cause 2 If different portions of the text are garbled every time you print, the USB cable

may be too long, causing noise to corrupt the data.

Remedy A USB cable of 3 meters or shorter is recommended. If your USB cable is

longer than this, replace it with a shorter one.

Cause 3 The machine is plugged into an outlet shared with another electrical device

capable of generating noise, such as a photocopier, shredder or air conditioner.

Remedy Plug the machine into a different outlet or consult a qualified technician to install

a noise filter.

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Canon 1730 Guide de l'utilisateur Page 69