E3100 seriesOnline ManualBasic OperationNetworkHandling Paper, Originals, FINE Cartridges, etc.MaintenanceOverview of the MachineInformation about Pap
Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla
Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restrictions on Scanning/CopyingPrinter Handling PrecautionsTransporting Your Prin
Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e
Printer Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr
Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with
When repairing, lending, or disposing of the printerIf you have entered personal data, passwords and/or other security settings on the printer, such i
Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th
Main Components and Their UseMain ComponentsPower SupplyIndication of LCD108
Main ComponentsFront ViewRear ViewInside ViewOperation Panel109
Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati
Front View(1) document coverOpen to load an original on the platen glass.(2) paper supportOpen to load paper on the rear tray.(3) paper guideAlign wit
(8) operation panelUse to change the settings of the printer or to operate it.Operation Panel(9) platen glassLoad an original here.111
Rear View(1) power cord connectorPlug in the supplied power cord.(2) USB portPlug in the USB cable to connect the printer with a computer.Important• D
Inside View(1) FINE cartridge (ink cartridges)A replaceable cartridge that integrates print head and ink tank.(2) FINE cartridge holderInstall the FIN
Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON buttonTurns the power on or off. B
(10) Paper Select buttonSelect the paper size of the printer.(11) OK buttonFinalizes the selection of paper size setting. This button is also used to
Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer116
Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the LCD is off, if the ON lamp is lit, the printer is on.Note•
Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming
Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut
Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co
Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described
Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir
Indication of LCDThe number of copies, maintenance code, error code or various icons is displayed on the LCD.(1) Network statusAppears when Wireless L
(7) Paper sizeDisplays the current paper size. The paper size also flashes while you select the paper size afterpressing the Paper Select button.123
Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope
Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the FINE Cartrid
Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Specify this op
Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U
Quick Setup tab.The name and icon are displayed in Commonly Used Settings.Important• To save the page size, orientation, and number of copies that was
Setting the FINE Cartridge to be UsedThis feature enables you to specify the most appropriate FINE cartridge among installed cartridgesaccording to an
Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."
Managing the Printer PowerThis function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power OffThe Power Off functi
The setting is enabled after this. When you want to disable this function, select Disable from the listaccording to the same procedure.Note• When the
Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation. Custom Settings1.Open the Canon IJ Printer Assista
4. Apply the settingsClick OK and when the confirmation message appears, click OK.The printer operates with the modified settings hereafter.133
Changing Settings from Operation PanelQuiet settingTurning on/off Printer AutomaticallyInitializing Printer SettingsSwitching/Disabling Wireless Conne
Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.Follow the procedure below
Initializing Printer SettingsYou can initialize the printer settings.Important• For Windows:When using the printer over wireless LAN, note that initia
Switching/Disabling Wireless Connection FunctionFollow the procedure below to switch the wireless connection function or to disable it.1. Make sure th
SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800
* For the temperature and humidity conditions of papers such as photo paper,refer to the paper's packaging or the supplied instructions.Storage e
2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e
Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11bFrequency bandwidth: 2.4 GHzChannel: 1-11 or 1-13* Frequency bandwidth and av
Other Supported OSiOS, Android, Windows 10 MobileSome functions may not be available with the supported OS.Refer to the Canon web site for details.Mob
Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area142
Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati
• A4• B5• A5• L(89x127mm)• KG/4"x6"(10x15)• 2L/5"x7"(13x18)• Hagaki• Square 5"x5" 127x127mmSpecial sizesSpecial page siz
Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray Paper Output TrayCanon Red Label Superior <W
Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja
Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges
PrintingPrinting from Computer Printing from Smartphone/TabletPrinting from Digital Camera Paper Settings148
Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App
7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con
Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin
Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.1. Check that printer power is on2. Load paper in p
Important• The print quality selections will differ depending on which print setting you select.6.Click OKThe printer will now print using these setti
Note• If the paper size in the printer driver does not match the one registered on the printer, an error mayoccur. For instructions on what to do if a
Paper Settings on the Printer DriverWhen you use this printer, selecting a media type that matches the print purpose will help you achieve thebest pri
Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa
Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient
Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.
• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe
Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight
Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr
Check the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that can be used for borderl
Note• When the Amount of Extension slider is set to the leftmost position, image data will be printed in thefull size. If you set this when printing t
Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p
•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of
Note• Selecting Scaled changes the printable area of the document.164
Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.1.Open the printer drive
Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list.Page OrderTo change the pag
Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,and then click OK.Image DivisionsSelect the nu
Note• Click the deleted pages to display them again.• Right-click the settings preview to select Print all pages or Delete all pages.2.Complete the se
Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar
Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.1.Open the printer driver setup window2.Set duplex print
6. Complete the setupClick OK on the Page Setup tab.When you execute print, the document is first printed on one side of a sheet of paper. After one s
Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,
Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorChecking Ink Status from Your Co
Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can
Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri
Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi
In such cases, take the appropriate action as described.177
Checking Ink Status from Your ComputerYou can check the remaining ink level and the FINE cartridge types for your model.1. Open the printer driver set
Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par
3. Set the Page Layout that you want, and then click OK to close the window.4. Without starting printing, close the Print dialog box.5. Open Word&apos
Printer Driver DescriptionQuick Setup tab DescriptionMain tab DescriptionPage Setup tab DescriptionMaintenance tab DescriptionCanon IJ Status Monitor
Quick Setup tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom
If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.Note• The combination of the Additional Feat
4-on-1 PrintingPrints four pages of the document, side by side, on one sheet of paper.To change the page sequence, click the Page Setup tab, select Pa
PortraitPrints the document so that its top and bottom positions are unchanged relative to the paper feeddirection. This is the default setting.Landsc
DefaultsRestores all the settings you have changed to their default values.Click this button to return all settings on the Quick Setup, Main, and Page
Custom Paper Size dialog boxThis dialog box allows you to specify the size (width and height) of the custom paper.UnitsSelect the unit for entering a
Main tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma
DraftThis setting is appropriate for test printing.CustomSelect this when you want to set the printing quality level individually.Set...Select Custom
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS
Important• Certain print quality levels cannot be selected depending on the settings of Media Type.Note• The High, Standard, or Draft print quality mo
contrast.You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.Print a pattern for color adjustmentWhen
LargeCyan/Magenta/Yellow 19Intensity/Contrast 25SmallCyan/Magenta/Yellow 7Intensity/Contrast 9Color Variation Between InstancesSets the amount of colo
Adjusting Color Balance Using Sample Patterns (Printer Driver)Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)Specifying Color Corr
Page Setup tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th
Rotate 180 degreesPrints the document by rotating it 180 degrees against the paper feed direction.The width of print area and the amount of extension
Specify...Opens the Page Layout Printing dialog box.Click this button to set details on page layout printing.Tiling/PosterThis function enables you to
Important• When the application software that you used to create the document has the same function, givepriority to the printer driver settings. Howe
Page BorderPrints a page border line around each document page.Check this check box to print the page border line.Tiling/Poster Printing dialog boxThi
Preview IconShows the settings made on the Booklet Printing dialog box.You can check what the document will look like when printed as a booklet.Margin
ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Symbols Used in This Docum
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE
Disable the color profile setting of the application softwareChecking this check box disables information in the color profile that was set on the app
Prevention of Print Data LossYou can reduce the size of the print data that was created with the application software and then printthe data.Depending
Place stamp over textSets how the stamp is to be printed over the document.Check the Stamp check box to enable this.Check this check box to print a st
Date/Time/User Name to display the creation date/time and user name of the printed document.The setting items in the Stamp tab change depending on the
Placement TabThe Placement tab allows you to set the position where the stamp is to be printed.Preview WindowShows the status of the stamp configured
Preview WindowShows the status of the bitmap set on the Background tab.FileSpecifies the name of the bitmap file to be used as the background.Select F
Maintenance tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance
About dialog boxWhen you click About, the About dialog box is displayed.This dialog box displays the version, copyright, and module list of the printe
Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th
FINE cartridgesIf a low ink warning or an empty ink cartridge error occurs, the status monitor displays an icon.The status monitor also uses images to
MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a
Start when Windows is StartedAutomatically starts the Canon IJ Status Monitor when Windows is started.Remote UI menuYou are able to open the printer&a
Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers and XPS printer driverfor your model.1. T
Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi
Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone or tablet) to the printer by two methods below.• Wireless connection (c
Connecting the Device to the Printer1. Turn on wireless communication on your device.Enable "Wi-Fi" on your device's "Setting"
Paper SettingsBy registering the paper size of paper loaded on the rear tray, you can prevent the printer from misprintingby displaying the error code
When the paper size setting for printing is different from the paper sizesetting set to the printer:Ex:• Paper size setting for printing: A5• Paper si
For example, when the paper size setting for printing is A5 and the paper size setting set to A4 on theLCD, the printer starts printing with A5 on the
CopyingMaking Copies on Plain Paper Basics Copying on Photo PaperCopying Using Smartphone or Tablet218
Making Copies on Plain PaperLoad the original on the platen glass to copy on the A4, Letter, B5, or A5 sized plain paper.1. Make sure that the printer
* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina
Copying on Photo Paper• If you press the Color button or the Black button when the paper size is not selected on the LCD, anerror code appears on the
Copying on Photo PaperLoad the original on the platen glass to copy on the KG/10x15cm(4x6), 13x18cm(5x7), or Square size(127x127mm) photo paper.1. Mak
An Error OccursNote• The original is copied automatically by reducing/enlarging to fit the paper size of photo paper.The original is copied on photo p
ScanningScanning from Computer (Windows) Scanning from Computer (AirPrint)Scanning Using Smartphone/Tablet223
Scanning from Computer (Windows)Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) Basic
Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) BasicsScanning Documents and Photos22
IJ Scan Utility FeaturesUse IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon.Mu
Note• To set the applications to integrate with, see Settings Dialog Box.227
Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen.Important• The following types of ite
Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and
Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopying23
Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanGear (Scan
What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i
Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.232
Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S
Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the
Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con
7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth
ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab237
Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa
Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important
Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A).2.Pull out the paper outp
Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I
Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en
Important• Be sure to see Gutter Shadow Correction for precautions and other information on usingthis function.Color Pattern...Adjust the image's
(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original
When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only
Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr
Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s
Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c
Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly
In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.5.Press Paper Select button (E) to select a paper s
(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai
Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set
General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv
• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si
Scanning TipsPositioning Originals (Scanning from Computer)Network Scan SettingsIJ Network Scanner Selector EX2 Menu and Setting Screen254
Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct
Multiple items:Allow 0.4 inch (1 cm) or more space between the edges (di-agonally striped area) of the platen and items, and betweenitems. Portions pl
Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers.Important• Multiple users cannot scan a
• Windows 7:From the Start menu, click All Programs > Canon Utilities > IJ Network ScannerSelector EX2 > IJ Network Scanner Selector EX2.The
Note• If your scanner or printer does not appear, check the following, click OK to close the screen, thenreopen it and try selecting again.• MP Driver
6.Click the My Image Garden icon (G) in Quick Menu.The Guide Menu screen is displayed.Note•The number and types of icons displayed vary depending on y
NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n
Scan Results Are Unsatisfactory (Mac OS)Cannot Print/Scan from Smartphone/TabletCannot Set Correctly (Network)Cannot Find Printer on Check Printer Set
Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele
Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless
Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems264
Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed
Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to
8.Click the folder (I) with photos you want to print.9.Click the photos (J) you want to print.For Windows:To select two or more photos at a time, clic
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs the printer connected to th
Important• Note that some wireless routers distinguish SSIDs by the last alphanumeric character accordingto their bandwidth (2.4 GHz or 5 GHz) or purp
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting
Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca
5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup CD-ROM to redo setu
Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Check the (Network status) icon on LCD.If the icon is n
Note•IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download IJ Network Device Setup Ut
Note•If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.Check8 Make sure Enable bidirectional support is selected in the
For Mac OS:Specify the number of copies.12.Start printing.For Windows:Click Print.For Mac OS:Click Print.When the Print dialog starts, specify your pr
Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet
Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot
To check the current network settings of the printer, print out the network setting information.Printing Network SettingsNote• IJ Network Device Setup
Usable wireless channels may be limited depending on wireless network device used by your computer. Seethe instruction manual provided with your compu
Make sure wireless LAN is enabled on your device.For details, refer to your device's instruction manual.Check4 Make sure printer is selected as c
Check3 Make sure wireless router does not restrict which computers can access it.For more on connecting to and setting up your wireless router, see th
Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.
Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print
Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe
Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon
Other Network ProblemsChecking Network InformationRestoring to Factory Defaults290
Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co
Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi
Checking Network Setting InformationTo check the printer's network settings information, print out the network settings information.Printing Netw
Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f
Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory295
Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The ON lamp flashes while the printer is init
• For Windows:Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.Note• To
No Ink Comes OutCheck1 When a FINE cartridge runs out of ink, replace it with a new one.Check2 Is the FINE cartridge installed properly?If the FINE ca
• If problem is not resolved after performing print head deep cleaning twice:Ink may have run out. Replace the FINE cartridge.299
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Cleaning t
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.5.Press Paper Select button (E) to select a paper s
Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following
Check6 Clean paper feed roller.Cleaning Paper Feed RollersIf the measures above do not solve the problem, contact your nearest Canon service center to
Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p
Uneven or Streaked ColorsIf Printed Paper Has Been DiscoloredColors may fade with time if the printed paper is left for a long period of time.After pr
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong304
White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the
Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.After confirming that the FINE cartridge is installed pr
Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the
After confirming that the FINE cartridge is installed properly, close the cover.Note• Printed colors may not match screen colors due to basic differen
Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines
6.Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.7.Select Photo Print on Canon PRINT Inkjet/SELPHY.The list of photos saved on your s
Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print
1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she
Check the intensity setting in the printer driver.Adjusting IntensityCheck6 Do not print outside recommended printing area.If you print outside the re
Scanning Problems (Windows)Scanning Problems313
Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start314
Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer
ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we
Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB317
Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin
Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t
CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A).2.Pull out the paper output tray (B) an
USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W
Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port
Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)322
Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati
• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP
Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page
Errors and MessagesAn Error OccursMessage (Support Code) Appears326
An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app
The error code appears on the LCD one by one.If the error code is "E03":Check the error code on the LCD and the support code corresponding w
3445 Prepare to print the other side followingthe instructions on the computer screen.E03 12031300The cover is open.Paper is jammed.• If the cover is
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.5.Press Paper Select button (E) to select a paper s
E33 – Cannot connect because multiple wirelessrouters are connecting to the printer.Press the printer's Black or Color button to re-solve the err
E47 – Cannot connect to server. Press the printer's OK button to resolve the er-ror and perform operations after a while.If you are using Google
E62 – Unexpected error occurred while scanning is inprogress.Press the printer's Black or Color button to re-solve the error.Change settings and
6910691169306931693269336936693769386940694169426943694469456946P10 B202B203B204B205Printer error has occurred. Turn off printer and unplug it.Contact
Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers andreinstall them from the Setup CD-ROM or the Canon
Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,
• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In
• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern
2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P
6.Open the document cover (G).7.Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (H).8.Close the document cover
List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear
• A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List of Support Code for Error (Paper Jams).341
List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap
1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p
Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if
4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.6. Make sure all jammed
• Any paper left under the FINE cartridge holder?• Any small bits of paper left in the printer?• Any paper left in the left and right empty spaces (B)
1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the
1200CauseCover is open.What to DoClose the cover and wait for a while.Do not close it while you are replacing a FINE cartridge.348
1203CauseCover is opened during printing.What to DoIf paper remains inside the printer, slowly pull out the paper with both hands and close the cover.
Important• Do not open the document cover until copying is complete.Note• Your printer is equipped with many other convenient copy features.Copying35
1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact
1430CauseFINE cartridge cannot be recognized.What to DoRemove the FINE cartridge and reinstall it.If the error is not resolved, the FINE cartridge may
1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this printe
1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con
1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl
1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the cover.If printing is in progress and you want to continue printing, pre
168ACauseFINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.What to DoRetract the output tray e
1700CauseInk absorber is almost full.What to DoPress the printer's OK button to continue printing. Contact your nearest Canon service center to r
1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoMake sure the protective material and tape have been rem
2900CauseScanning print head alignment sheet failed.What to DoPress the printer's OK button and check the following.• Make sure the print head al
NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices
2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print
4102CauseMedia type and paper size are not set correctly.What to DoPress the printer's Stop button to cancel printing, change the media type or p
4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s
5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is
5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.After a while, plug in the printer again and turn it back on.If this does
5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca
6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er
Changing Wireless LAN Connection MethodChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connecting to Another Computer via L
RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con
Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Setting the FINE Cart
Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn
Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set
Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a
Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe
Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain
3-2-7 Channel Channel XX (1 to 13)3-2-8 Encryption Encryption method None/WEP/TKIP/AES3-2-9 WEP Key Length WEP key length (bits) Inactive/128/643-2-10
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXXXXXX:XXXX
5-7 RAW Printing RAW printing setting Enable/Disable5-9 Bonjour Bonjour setting Enable/Disable5-10 Bonjour ServiceNameBonjour service name Bonjour ser
Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For
Handling Paper, Originals, FINE Cartridges, etc.Loading PaperLoading OriginalsReplacing a FINE Cartridge49
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Printer Driver Descr
Loading PaperLoading Plain Paper / Photo Paper50
Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (
2. Pull out the paper output tray (B) and the output tray extension (C).3.Load paper vertically against the far right of the rear tray WITH THE PRINT
Important•Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (C) cancause paper jams.Note•Do not load sheet
5. Press Paper Select button (H) to select a paper size according to the paper loaded on therear tray and press OK button (I).Note• After loading pape
and an error code are displayed if these settings do not match to prevent incorrect printing. Whenthe error message and the error code are displayed,
Loading OriginalsLoading Originals on the Platen GlassSupported Originals56
Loading Originals on the Platen Glass1. Load an original on the platen glass.1. Open the document cover.2.Load the original WITH THE SIDE TO SCAN FACI
2. Close the document cover gently.Important• After loading the original on the platen glass, be sure to close the document cover before starting toco
Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262Network Communication Problems. . . .
Replacing a FINE CartridgeReplacing a FINE CartridgeChecking the Ink Status with the Ink Lamps on the Operation PanelInk Tips60
Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the error code will appear on the LCD to inform you of theerror. In this state,
• Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.Both color ink and black ink a
2. Remove the FINE cartridge.Important• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.• Discard the empty
Important• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.• Be caref
2.Push the FINE cartridge in and up firmly until it snaps into place.Important•Check if the FINE cartridge is installed correctly.65
• The printer cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.7.Close the
Checking the Ink Status with the Ink Lamps on the Operation PanelNote• The ink level detector is mounted on the printer to detect the remaining ink le
Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only used for printing,
MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu
Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313Scanning Problems. . . . . .
If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled
Step3 Clean the print head.From the printerCleaning the Print HeadFrom the computer• For Windows:Cleaning the Print Heads•For Mac OS:Cleaning the Prin
From the computer• For Windows:Adjusting Print Head Position• For Mac OS:Adjusting Print Head Position73
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p
Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani
Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the
Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.•If the
2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3604102. . . .
7. Close the document cover gently, then press the Black button or the Color button.The printer starts scanning the print head alignment sheet, and th
CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle
Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th
After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again.If the problem is not resolved after cleaning the pa
Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p
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OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restricti
SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)87
Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th
Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10463 (Contains FCC Approved WLAN Module K30365)Th
Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses
Users in CanadaThis device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions:(1) this
91
WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu
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