TR4500 seriesOnline ManualEnglish
Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses
• The printer cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.7.Close the
Checking Ink Status on the LCD1. Check that printer is turned on.2. Press Setup button, use button to select Ink information, and then press OK bu
Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only used for printing,
If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled
If there are missing lines or horizontal white streaks in the pattern:Step3 Clean the print head.From the printerCleaning the Print HeadFrom the compu
When the Print Results Are Not Even such as the Ruled Lines AreMisaligned:Step Align the print head.From the printerAligning the Print HeadFrom the co
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p
Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani
Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death, serious personal injury, or property damage caused byincorre
Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the
Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.• If th
Note• The print head alignment sheet cannot be scanned if it is loaded in the ADF (Auto DocumentFeeder).7. Close the document cover gently, then press
Performing Maintenance Functions from Your Computer(macOS)Opening Remote UI for MaintenanceCleaning the Print HeadsAdjusting Print Head PositionChecki
Opening Remote UI for MaintenanceYou can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to ope
Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f
2. Click Deep cleaningBefore running the deep cleaning, check the following items:Check whether the printer is on and open the printer's paper ou
Adjusting Print Head PositionAny error in the print head installation position can cause color and line shifts. Adjusting the print headposition impro
Checking Ink Status from Your ComputerYou can check the detailed information such as the remaining ink level and the FINE cartridge types of yourmodel
Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati
CleaningCleaning Exterior SurfacesCleaning Platen and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleaning Inside
Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service centerto request a repair.122
Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p
3. Press the Setup button, use the button to select Maintenance, and press the OKbutton.LCD and Operation Panel4. Use the button to select Bot
OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restricti
SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)126
Safety PrecautionsSafety Precautions• This manual contains important notices and safety precautions about your printer.Do not use the printer in ways
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contactwith skin, wash with soap and water immediately. If
General Notices• Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.• Do not place anything on top of the pr
Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co
Regulatory InformationIMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always
equipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:• Reorient or relocate the rec
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.In most but not all areas, the sum of RENs sh
WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à ladirective DEEE (2012/19/UE) et à la réglementatio
peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la horade desechar correctamente este producto contribuirá
Apenas para a União Europeia e AEE (Noruega, Islândia eLiechtenstein)Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de aco
Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακάαπορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Η
kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromunkeräyksestä ja kierrätyksestä on osoitteessa w
Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nemkezelhető háztartási hulladékként. A terméket a k
Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."
k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovanýchzariadení získate od miestneho úradu, úradu životného pr
elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekųtvarkymas dėl elektros ir elektroninėje įrangoje esa
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şiLiechtenstein)Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu rezidu
vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usledpotencijalno opasnih materijala koji se uglavnom vezuj
Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restrictions on Scanning/CopyingTransporting Your PrinterWhen Repairing, Lending,
Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e
Transporting Your PrinterWhen relocating the printer for changing your living place or repairing it, make sure of the following.Important• Pack the pr
Important• We recommend to hold and carry out this printer as shown in the figure below. If you hold the frontcover or the cassette, it may fall out o
When Repairing, Lending, or Disposing of the PrinterIf you have entered personal data, passwords and/or other security settings on the printer, such i
Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th
2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e
Main Components and Their UseMain ComponentsPower SupplyLCD and Operation PanelEntering Numbers, Letters, and Symbols150
Main ComponentsFront ViewRear ViewInside ViewOperation Panel151
Front ViewA: Operation PanelUse to change the settings of the printer or to operate it.Operation PanelB: PlatenLoad an original here.C: Document Cover
I: Paper Output CoverOpen to replace the FINE cartridge or remove jammed paper inside the printer.J: ON buttonTurns the power on or off. Before turnin
Rear ViewA: Power Cord ConnectorPlug in the supplied power cord.B: Rear CoverOpen when removing jammed paper.C: Telephone Line JackConnect the telepho
Inside ViewA: FINE Cartridge (ink cartridges)A replaceable cartridge that integrates print head and ink tank.B: FINE Cartridge HolderInstall the FINE
Operation PanelA: LCD (Liquid Crystal Display)Displays messages, menu items, and the operational status.B: Back buttonReturns the LCD to the previous
J: OK buttonFinalizes the selection of a menu or setting item. This button is also used to resolve an error or ejectsdocuments in the ADF (Auto Docume
Power SupplyChecking that Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer158
Checking that Power Is OnThe ON lamp is lit when the printer is turned on.Even if the LCD is off, if the ON lamp is lit, the printer is on.Note• It ma
7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con
Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming
Important•When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to auto
Checking the Power Plug/Power CordCheck the power plug/power cord once a month to confirm that it does not have anything unusual describedbelow.• The
Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir
LCD and Operation PanelThe mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, faxmode, and setup menu scree
4. Select Scan contrast, press the OK button (D).5. Use the button (C) to change the contrast, then press the OK button (D).Network Status Indicat
Entering Numbers, Letters, and SymbolsUse the Numeric buttons to enter or edit such information as unit name, a recipient's name for the director
List of Characters Assigned to Each Numeric ButtonFor Fax/Telephone Number, Name, Number of CopiesButtonLowercase mode(:a)Uppercase mode(:A)Numeric mo
pqrs PQRS 7tuv TUV 8wxyz WXYZ 9 0. @ - _ SP*2 # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ ~Switch the input mode.*2 &q
Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (macOS)Changing Settings from Oper
Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr
Changing Printer Settings from Your Computer (macOS)Managing the Printer PowerChanging the Printer Operation Mode170
Managing the Printer PowerPrinter power supply is operated from Remote UI.Energy saving settingsEnergy saving settings allow you to set Auto power off
Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.1. Check whether the printer is on and select Devic
Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelFAX settingsPrint settingsLAN settingsOthe
Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp
Setting Items on Operation PanelItems for PrinterFAX settingsOther dev. settingsLanguage selectionWeb service setupECO settingsQuiet settingItems for
FAX settingsSelect this menu from Setup menu.Easy setupTEL no. registrationFAX user settingsAdv. FAX settingsAuto print settingsSecurity controlNote•
Note• This setting may not be available depending on the country or region of purchase.• TEL line auto select (China only)If you select ON, the teleph
• Color transmissionWhen faxing color documents using the ADF (Auto Document Feeder), selects whether to convertthem into black & white data if th
33600 bps/14400 bps/9600 bps/4800 bpsThe fax reception start speed will be faster as the value is bigger.Note• The (asterisk) on the LCD indicates t
Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar
Security control• FAX no. re-entryIf you select ON, you can set the printer to send faxes after using the Numeric buttons to enter thenumber twice. By
Print settingsSelect this menu from Device settings in Setup menu.• Prevent abrasionUse this setting only if the print surface becomes smudged.Importa
LAN settingsSelect this menu from Device settings in Setup menu.Wi-FiWireless DirectPrint LAN detailsWi-Fi• Enable/disab. Wi-FiEnables or disables Wi-
• Change name (SSID)Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) forWireless Direct.• Change pa
Optimize WSD-InSelecting Active allows you to receive the WSD printing data faster.WSD scan from dev.Selecting Active allows you to transfer the scann
Other dev. settingsSelect this menu from Device settings in Setup menu.• Date/time settingSets the current date and time.Setting Sender InformationImp
• Key repeatEnables/Disables continuous input by pressing and holding down the button when setting thenumber of copies, the zoom ratio, etc.• Doc. r
Language selectionChanges the language for LCD messages and menus.Japanese / English / German / French / Italian / Spanish / Dutch / Portuguese / Norw
Firmware updateSelect this menu from Device settings in Setup menu.You can update the firmware of the printer, check the firmware version, or perform
Reset settingSelect this menu from Device settings in Setup menu.Returns all settings you made to the printer back to the default. However, some data
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par
3. Press the OK button after deleting all the numbers and the letters.190
Feed settingsSelect this menu from Setup menu.By registering the paper size and the media type loaded in the cassette, you can prevent the printer fro
Web service setupSelect this menu from Setup menu.• Connection setupThe following setting items are available.◦ GoogleCloudPrintRegisters/Deletes the
ECO settingsThis setting allows you to turn on/off the printer automatically to save electricity.Turning off Printer AutomaticallyTurning on Printer A
Using Two-sided PrintingFollow the procedure below to use duplex printing.1. Check that printer is turned on.2. Press the Setup button.The Setup menu
Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.In addition, you can speci
System informationSelect this menu from Setup menu.• Current versionDisplays the current firmware version.• Printer nameDisplays the printer name curr
SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800
◦ Other sizes: 0.14 inch (3.4 mm)Operating environment Temperature: 41 to 95 °F (5 to 35 °C)Humidity: 10 to 90 % RH (no condensation)* The performance
Scan SpecificationsScanner driver Windows: TWAIN 1.9 Specification, WIAMaximum scanning size Platen: A4/Letter, 8.5" x 11.7"/216 x 297 mmADF
ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Symbols Used in This Docume
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS
• Recipient (max. 20 destinations)• Group dial (max. 19 destinations)Regular dialing (with Numeric buttons)Automatic redialingManual redialing (max. 1
Hard Disk Space 3.0 GB or moreNote: For bundled software installation.The necessary amount of hard disk space may be changed without notice.Display XG
Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area202
Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati
Page SizesYou can use the following page sizes.Note• Page sizes and media types the printer supports differ depending on the OS you are using.Standard
Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Cassette Paper Output TrayCanon Red Label Superior <WO
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very highor low temperature or humidity. In this case, lo
Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja
Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges
PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Paper Settings209
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE
Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (macOS AirPrint)Printing Using Can
Printing from Application Software (macOS AirPrint)Printing BasicPrinting on PostcardsAdding PrinterHow to Open Printer Settings ScreenDisplaying the
PrintingThis printer is compatible with the macOS standard printing system (AirPrint).You can start printing right away after connecting this printer
Note• Click Show Details to switch the setup window to the detailed display.6.Check print settingsSet items such as Paper Size to the appropriate size
• If printing paper such as photo paper and postcards that cannot be printed on both sides,uncheck the Two-Sided checkbox.Note• Use the Print dialog t
Printing on PostcardsThis section describes the procedure for printing on postcards.1. Load postcards in printer2.Select paper size and paper type fro
Important•Two-sided printing is not possible for postcards, so remove the Two-Sided check mark. If youprint with the Two-Sided check mark on, the prin
Adding PrinterProcedure for adding printer to your Mac is explained.To re-add a printer that was deleted, open System Preferences -> Printers &
How to Open Printer Settings ScreenThe settings screen of the printer can be displayed from your application software.Opening the Page Setup DialogUse
Displaying the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print
MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a
Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo
Removing Printer That Is No Longer Required from List ofPrintersThe printer that is no longer in use can be removed from the list of printers.Before r
Printing Using Canon Application SoftwareEasy-PhotoPrint Editor Guide222
Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print223
Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi
Printing/Scanning with Wireless DirectYou can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.• Wireless co
The Wireless Direct is enabled and a device can be connected to the printer wirelessly.Note•You can check the following on the Wireless router info sc
Printing/Scanning with Wireless DirectAfter connecting a device and the printer, start printing/scanning from the application of your device.Note• For
Change password• Manual setup1. Select Manual setup and then press the OK button.2. Enter new password and then press the OK button.•Auto update1. Sel
Paper SettingsBy registering the paper size and the media type loaded in the cassette, you can prevent the printer frommisprinting by displaying the m
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANYPARTICULAR PURPOSE.(1) Red Hat IncorporatedCopyright (c) 1994-2009 Red Hat, Inc.
When you start printing/copying, The size/type of loaded paper is different from the print settingsappears on the LCD.When you press the OK button, th
Default Setting for Displaying the Message which Prevents Misprinting• When you print/copy using the operation panel of the printer or when you print
CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Collated CopyingSpecial Copy Menu Copying Using Smartphone or Tablet232
Making CopiesThis section describes the basic procedure to perform standard copying.1. Check that printer is turned on.2.Load paper.3.Press the COPY b
Adding the Copying Job (Reserve copy)If you load the original on the platen, you can add the copying job while printing (Reserve copy).The screen like
Setting Items for CopyingYou can change the copy settings such as the page size, media type, and intensity.In the copy mode, press the Menu/Wireless c
Note• Some of setting items are not available depending on the country or region of purchase.• Media typeSelect the media type of the loaded paper.Ex:
Note• This setting item is displayed when standard copying is selected.• 2-sidedSelect whether to perform two-sided copying.Ex:Note• This setting item
ScanningScanning from Computer (Windows) Scanning from Computer (macOS)Scanning from Operation Panel Scanning Using Smartphone/Tablet238
Scanning from Computer (macOS)Scanning According to Item Type or Purpose (IJ Scan Utility Lite)IJ Scan Utility Lite FeaturesScanning Easily (Auto Scan
The FreeType Project is distributed in several archive packages; some of them may contain, in addition tothe FreeType font engine, various tools and c
Scanning According to Item Type or Purpose (IJ Scan UtilityLite)IJ Scan Utility Lite FeaturesScanning Easily (Auto Scan) BasicsScanning Documents and
IJ Scan Utility Lite FeaturesUse IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clickingthe correspondi
Note• To set the applications to integrate with, see Settings Dialog.242
Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder).Importan
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)244
Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and
Scanning TipsPositioning Originals (Scanning from Computer)246
Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I
of the platen and the item. Portions placed on the diagonallystriped area cannot be scanned.Important•Large items (such as A4 size photos) that cannot
1. Make sure any original has been removed from platen.2. Open document tray (A).3. Slide the paper guides (B) all the way out.4.Load document with si
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.All rights reserved except as specified below.1. N
2. Place the item with the side to scan facing the platen, and then align it with the alignmentmark.Important•If you open the document cover wide, the
• The item type may not be detected automatically. In that case, specify the item type in IJScan Utility and scan.251
Scanning Using Smartphone/TabletUsing PIXMA/MAXIFY Cloud LinkPrinting/Scanning with Wireless Direct252
FaxingPreparing for Faxing Registering RecipientsSending Faxes Using Operation Panel ofPrinter Sending Faxes from Computer (Windows)Sending Faxes from
Preparing for FaxingConnect the printer to the telephone line and set up the printer before using the faxing functions. Thenspecify the basic setting
Connecting Telephone LineThe connection method differs depending on your telephone line.• If you connect the printer to wall telephone line directly/I
Important• Be sure to connect the telephone line before the printer is turned on.If you connect the telephone line when the printer is turned on, turn
• Connecting to an Internet TelephoneA: Digital Subscriber LineB: xDSL modem (splitter may not be built-in to the modem)C: Broadband router compatible
Setting Telephone Line Type• Connecting to an ISDN LineFor details on ISDN (Integrated Service Digital Network) connection and settings, refer to the
Setting Telephone Line TypeBefore using your printer, make sure you set the correct telephone line type for your telephone line. If youare unsure of y
Discusses general use and applications of FreeType, as well as future and wanted additions to the libraryand distribution.If you are looking for suppo
7. Press the FAX button to return to the Fax standby screen.Setting the Telephone Line Type Manually in ChinaThis section describes the procedure to s
Setting Receive ModeSet the receiving operation (receiving mode).For details on how to set the receive mode:Setting Receive ModeYou can select the app
About Receive Mode• DRPD is available only in the US and Canada.•Network switch may not be available depending on the country or region of purchase.•
• Fax only modeSelect when not receiving voice calls.Receiving operation:1. When a fax incomes, the printer will receive the fax automatically.Advance
Use the button or the Numeric buttons to specify the number of times the external devicerings when incoming.• Advanced setting in DRPDYou can spec
The confirmation screen asking whether to make advanced settings is displayed.6. Select Yes, then press the OK button.7. Select DRPD: FAX ring pat., t
Setting Sender InformationYou can set the sender information such as user information and date/time.About Sender InformationSetting Date and TimeSetti
Setting Date and TimeThis section describes the procedure to set the date and time.1. Check that printer is turned on.2. Press the Setup button.The Se
2. Press the Setup button.The Setup menu screen is displayed.3. Select Device settings, then press the OK button.4. Select Other dev. settings, then p
9. Use the button to move the cursor under the desired position, use the Numeric buttons toenter the time (in 24-hour format) when summer time ends,
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITE
3.Press the OK button.Note• You can enter the name up to 24 characters, including spaces.•For details on how to enter or delete characters:Entering Nu
Registering RecipientsRegistering Recipients Using Operation Panel of PrinterRegistering Recipients Using Speed Dial Utility2 (Windows)Registering Rec
Registering Recipients Using Operation Panel of PrinterRegistering recipients in the printer's directory in advance allows you to dial fax/teleph
Registering Fax/Telephone Number of RecipientsBefore you can use the printer's directory, you need to register the recipients' fax/telephone
The fax/telephone number selected from the outgoing call logs is displayed.2. Check the fax/telephone number, then press the OK button.The fax/telepho
If you select a name on From call log (IN) in step 9, the name may be already entered. If you do notchange the name, go to step 11.Note• You can enter
Registering Recipients in Group DialIf you register two or more registered recipients to a group dial, you can send the same documentsuccessively to a
You can choose a recipient with the two methods. The method can be switched by pressing the button.• When Add to group is displayed on the LCD:Use the
11. Press the OK button to finalize registration.Note•To register another group, select an unregistered ID number and operate in the same procedure.•T
Changing Registered InformationTo change information registered for recipient and group dial, follow the procedure below.1. Check that printer is turn
Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopyingFaxing28
Note• This registration method may not be available depending on the country or region ofpurchase.◦ Direct entry is selected as the registration metho
Deleting Registered InformationTo delete information registered for recipient and group dial, follow the procedure below.1. Check that printer is turn
Printing List of Registered DestinationsYou can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.1.
Registering Recipients Using Speed Dial Utility2 (macOS)About Speed Dial Utility2Speed Dial Utility2 is a utility for forwarding the telephone directo
Starting Up Speed Dial Utility2Important• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.•
Speed Dial Utility2 DialogThe following items are on the Speed Dial Utility2 dialog.1.Printer Name:Selects the printer for editing the telephone direc
Displays the registered information selected for Setting Item List:.Note•By clicking on the item name, you can sort the display order.5. Edit.../Selec
Saving Registered Telephone Directory on Printer to YourComputerFollow the procedure below to save the telephone directory (includes recipients'
Registering a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to register fax/telephone numbers.NoteBefore you register fax/t
Note• You can only add the numbers that have already been registered.6. Click OK.To continue registering fax/telephone numbers or a group dial, repeat
Printing Photos from a ComputerThis section describes how to print photos with Easy-PhotoPrint Editor.1. Open the front cover (A) gently.The paper out
Changing a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to change fax/telephone numbers.Note• Before you change fax/teleph
To delete a member:Select a code to delete from group dial, and then click << Delete.5.Click OK.To continue changing fax/telephone numbers or gr
Deleting a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to delete fax/telephone numbers.Note• Before you delete fax/teleph
Changing Sender Information Using Speed Dial Utility2Follow the procedure below to change the user's name or fax/telephone number.1. Start up Spe
Registering/Changing Rejected Number Using Speed DialUtility2Follow the procedure below to register, change, or delete rejected numbers.1. Start up Sp
Registering Telephone Directory Has been Saved on YourComputer to PrinterYou can load the data of the telephone directory (RSD file, *.rsd) and regist
Sending Faxes Using Operation Panel of PrinterSending Faxes by Entering Fax/Telephone Number BasicResending Faxes (Redialing Busy Number)Setting Item
Sending Faxes by Entering Fax/Telephone NumberThis section describes dialing and sending faxes directly by entering the fax/telephone numbers.Importan
button:By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered.6.Press the Color butt
• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsentdocuments stored in the printer's memory are
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89S
* The above figure shows the printer with the paper output tray raised.5.Slide the right paper guide (C) to align the paper guides with both sides of
Resending Faxes (Redialing Busy Number)There are two methods of redialing: Automatic redialing and Manual redialing.• Automatic RedialingIf you send a
Manual RedialingFollow the procedure below for manual redialing.1. Check that printer is turned on.2. Press the FAX button.The Fax standby screen is d
Setting Items for Sending FaxesIf you select FAX TX settings after pressing the Menu/Wireless connect button on the Fax standbyscreen, you can specify
Note• When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi).The image quality (compression rate) is determined
Sending Faxes from Computer (Mac OS)Sending Faxes Using AirPrintGeneral Notes (Fax Transmission Using AirPrint)304
Sending Faxes Using AirPrintYou can send faxes from a printer using AirPrint.To send faxes, add your printer to your computer.Checking EnvironmentFirs
1. Make sure printer is on.2. In application, open document to fax.3. Open Print dialog.To open the Print dialog, you typically select Print... from t
6.Enter fax/telephone numbers in To.307
If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings asneeded.7.Click Fax.The number is dialed automa
General Notes (Fax Transmission Using AirPrint)Sending faxes is subject to the following restrictions.• Enter the characters in To and Dialing Prefix
7.Press the OK button.8.Use the button to select the size of the loaded paper in the cassette, then press theOK button.Note• The (asterisk) on t
Receiving FaxesReceiving FaxesChanging Paper SettingsMemory Reception310
Receiving FaxesThis section describes the preparation necessary for receiving a fax and how to receive a fax.Preparing for Receiving a FaxPrepare for
• If the printer was not able to print a received fax, the printer stores the unprinted fax in its memory(Substitute Reception).Memory ReceptionWhen T
• If the answering mode is turned off on the answering machine, pick up the handset. If youhear the fax tone, wait for at least 5 seconds after it sto
• You can change the number of times to ring the telephone with Incoming ring of the advancedsetting.When DRPD or Network switch is selected:• When th
• For Network switchThe name of this service varies depending on the country or region of purchase. This settingmay not be also available depending on
Changing Paper SettingsThis printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panelto change the pape
Note• The (asterisk) on the LCD indicates the current setting.Page sizeSelect the page size from A4, Letter, or Legal.Note• Some of page sizes are n
Memory ReceptionIf the printer was not able to print the received fax, the received fax is stored in the printer's memory. TheFAX Memory lamp is
Auto print settings◦ Paper has run out:Load the paper and press the OK button.◦ A different size of paper from that specified by Page size in FAX pape
12. Start Easy-PhotoPrint Editor.For Windows:The procedure below is for a computer running the Windows 10 operating system.From the Start menu, select
Other Useful Fax FunctionsDocument Stored in Printer's Memory320
Document Stored in Printer's MemoryIf the sending faxes is not complete or the printer was not able to print the received faxes, these faxes ares
Printing Document in Printer's MemoryYou can print a specified document in the printer's memory or print all the received documents in its m
: Indicates a color document.: Indicates the document during transmission.: Indicates the document sent with sequential broadcasting.•By pressing the
Deleting Document in Printer's MemoryYou can delete a specified document in the printer's memory or delete all the documents in its memory a
• By pressing the button or the Tone button, the transaction number displayed on the LCDis switched to transaction time or fax/telephone number.Spec
NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wi-FiNetwork Key (Password) UnknownCannot Print or ConnectFor other questions abo
List of Support Code for Error (Paper Jams)Paper Does Not Feed Properly/"No Paper" ErrorAutomatic Duplex Printing ProblemsPrintout Results A
Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele
Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless
16.Specify number of copies and other options under Print Settings (J).For Windows:Specify the number of copies, your model name, the paper size, and
Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems330
Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed
Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears
Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Power StatusAre printer and network device (router, etc.) tu
Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking PC Network ConnectionCan you view any web pages on your comp
Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Printer's Wi-Fi SettingsIs printer set to allow wireles
Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Wi-Fi EnvironmentIs the printer connected to the wireless ro
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.After taking measures above, click Redetect on t
Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Printer's IP AddressIs printer's IP address specif
Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Security Software SettingsDisable block in firewall function
Note• Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using yourfavorite photos.Easy-PhotoPrint Editor
Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Wireless Router SettingsCheck wireless router settings.Check
Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca
4. Turn off printer.5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup
Cannot Find Printer while Using Wi-FiCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to
Printing Network SettingsNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download
Check7 Make sure the computer is connected to the wireless router.For more on how to check the computer settings or connection status, see your comput
Network Connection ProblemsPrinter Suddenly Stopped Working for Some ReasonNetwork Key (Password) UnknownPrinter Cannot Be Used After Replacing Wirele
Printer Suddenly Stopped Working for Some ReasonCannot Connect to a Printer after Network Configuration ChangesCannot Connect to a Printer via Wireles
Note•Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for theprinter with that for 2.4 GHz frequency band
Starting Up IJ Network Device Setup Utility• For macOS:Starting Up IJ Network Device Setup UtilityCheck7 Make sure of the Wi-Fi channel numbers used f
Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon
Check2 Check printer settings.Select LAN settings > Wireless Direct > Switch WL Direct in this order and select Yes.Check3 Check the settings of
For more on connecting to and setting up your wireless router, see the wireless router instruction manual orcontact its manufacturer.Note• To check th
Network Key (Password) UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.
Printer Cannot Be Used After Replacing Wireless Router orChanged Router SettingsWhen you replace a wireless router, redo the network setup for the pri
Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe
Other Network ProblemsChecking Network InformationRestoring to Factory Defaults356
Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co
Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi
--- XXX.XXX.XXX.XXX ping statistics ---3 packets transmitted, 3 packets received, 0% packet lossIf packet loss is 100%, communication is not taking pl
* The above figure shows the printer with the paper output tray raised.5.Slide the right paper guide (C) to align the paper guides with both sides of
Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing, scanning, or faxing op
Problems while Printing/Scanning from Smartphone/TabletCannot Print/Scan from Smartphone/Tablet361
Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommuni
To check the current network settings of the printer, print out the network setting information.Printing Network SettingsNote• IJ Network Device Setup
Select the link below to download IJ Network Device Setup Utility and install it.Checking Printer Connection Status Using IJ Network Device Setup Util
Check6 Make sure the printer is not placed too far away from the device.If the distance between the printer and device is too far, wireless communicat
Printing ProblemsPrinter Does Not PrintInk Does Not Come OutPaper Does Not Feed Properly/"No Paper" ErrorPrintout Results Are Unsatisfactory
Printer Does Not PrintCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to turn on.The ON
Changing the Printer Operation Mode (macOS)Check4 If printing from a computer, delete jobs stuck in print queue.• For Windows:Deleting the Undesired P
Ink Does Not Come OutCheck1 Make sure of the estimated ink levels in the FINE cartridges.Replace empty FINE cartridges with new ones.Replacing a FINE
7.Press the OK button.8.Use the button to select the size of the loaded paper in the cassette, then press theOK button.Note• The (asterisk) on t
If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head deep cleaning again 24 hours late
Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following
Check6 Make sure media type and paper size settings match with loaded paper.Check7 If multiple sheets of plain paper is fed from the printer, select t
If the measures above do not solve the problem, contact your nearest Canon service center to request arepair.373
Printout Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, checkth
Lines Incomplete or Missing (Windows)Images Incomplete or Missing (Windows)Ink Blots / Paper CurlBack of Paper Is SmudgedUneven or Streaked ColorsIf P
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines Printing Is Blurry Colors Are Wrong376
White Streaks AppearCheck1 Check paper and print quality settings.Printout Results Are UnsatisfactoryCheck2 Make sure of the estimated ink levels in
Check5 Is the FINE cartridge installed properly?If the FINE cartridge is not installed securely, ink may not be ejected correctly.Open the paper outpu
Check8 Is copy source a printed paper by printer?If you use a printout done by this printer as the original, print quality may be reduced depending on
12. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.13. Select Photo Print on Canon PRINT Inkjet/SELPHY.The list of photos saved on yo
Colors Are UnclearCheck1 Are the print head nozzles clogged?Print the nozzle check pattern to determine whether the ink ejects properly from the print
After confirming that the FINE cartridge is installed properly, close the paper output cover.Note• Printed colors may not match screen colors due to b
Lines Are Misaligned/DistortedCheck1 Perform print head alignment.If printed lines are misaligned/distorted or print results are otherwise unsatisfact
Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print
1. Roll up paper in opposite direction to paper curl as shown below.2.Check that paper is now flat.We recommend printing curl-corrected paper one shee
2. Open Canon IJ Printer Assistant Tool.Maintenance Tab Description3. Select Select Printer... and select printer you are using from pulldown menu and
During duplex printing, ink may stain the inside of the printer, smudging the printout.Perform bottom plate cleaning to clean inside of printer.Cleani
Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in
Scanning Problems (macOS)Scanning Problems388
Scanning ProblemsScanner Does Not WorkScanner Driver Does Not Start389
CopyingThis section describes how to load originals and copy them to plain paper loaded.1. Open the front cover (A) gently.The paper output tray (B) o
Scanner Does Not WorkCheck 1 Check that your scanner or printer is turned on.Check 2 With network connection, check the connection status and reconnec
Scanner Driver Does Not StartCheck 1 Make sure the application software supports AirPrint.Check 2 Select your scanner or printer on the application&ap
Faxing ProblemsProblems Sending FaxesProblems Receiving FaxesTelephone ProblemsPoor Quality Fax Received392
Problems Sending FaxesCannot Send a FaxErrors Often Occur When Send a Fax393
Cannot Send a FaxCheck1 Is power turned on?• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.•If you unplug
Fax settingsCheck6 Is Dial tone detect set to ON?Resend the fax after a while.If you still cannot send the fax, select OFF for Dial tone detect in Adv
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephonecompany and the manufacturer of your
Errors Often Occur When Send a FaxCheck Check telephone line condition or connection.If errors occur frequently when using an Internet telephone, it i
Problems Receiving FaxesCannot Receive a Fax, Cannot Print a Fax398
Cannot Receive a Fax, Cannot Print a FaxCheck1 Is power turned on?• You cannot receive faxes if the power is turned off. Press the ON button to turn t
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152R
* The above figure shows the printer with the paper output tray raised.5.Slide the right paper guide (C) to align the paper guides with both sides of
Reconnect it to the telephone line jack.Connecting Telephone LineCheck5 Is paper loaded?If paper is not loaded, received faxes will be stored in the p
Check10 Are there setting items set Reject in Caller rejection?If you select Reject for any setting items in Caller rejection in Security control unde
Telephone ProblemsCannot DialTelephone Disconnects During a Call402
Cannot DialCheck1 Is telephone line cable connected correctly?Check that the telephone line cable is connected correctly.Connecting Telephone LineChec
Telephone Disconnects During a CallCheck Is telephone line cable or telephone (or a peripheral device such as an externaltelephone, an answering devic
Poor Quality Fax ReceivedCheck1 Check scan settings of sender's fax device.Ask the sender to adjust the scan settings of the fax device.Check2 Is
Mechanical ProblemsPrinter Does Not Turn OnPrinter Turns Off Unexpectedly or RepeatedlyUSB Connection ProblemsCannot Communicate with Printer via USBW
Printer Does Not Turn OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn on again.Check3 Unplug prin
Printer Turns Off Unexpectedly or RepeatedlyCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have s
The setting to shut off the power automatically is disabled.Note• Refer to below to disable the setting from ScanGear (scanner driver).Scanner Tab409
7.Press the OK button.8.Use the button to select the size of the loaded paper in the cassette, then press theOK button.Note• The (asterisk) on t
USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W
Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port
Wrong Language Appears in LCDFollow the instructions below to select your language.1.Press Setup button and wait a little.2.Press button twice and p
Installation and Download ProblemsFailed to MP Drivers Installation (Windows)Updating MP Drivers in Network Environment (Windows)413
Failed to MP Drivers Installation (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the in
• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP
Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page
Errors and MessagesAn Error OccursMessage (Support Code) Appears417
An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app
Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed
12. Press the COPY button (F).13.Open the document cover (G).14.Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mar
Error Regarding Automatic Duplex Printing Is DisplayedCheck See Automatic Duplex Printing Problems and take the appropriate action.Error Regarding Pow
Check4 When printer is connected to your computer with a USB cable, check devicestatus from your computer.Follow the procedure below to check the devi
List of Support Code for ErrorSupport code appears on the LCD and your computer screen when errors occur.A "support code" is an error number
• 6000 to 6ZZZ6000 6500 6800 6801 6900 69016902 6910 6911 6930 6931 69326933 6936 6937 6938 6939 693A6940 6941 6942 6943 6944 69456946 6D01 • 7
List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap
1300CausePaper is jammed in the paper output slot.What to DoIf you can see the jammed paper at the paper output slot, remove the paper following the p
The printer resumes printing. Reprint the page you were printing if it was not printed properly due tothe paper jam.If you turned off the printer in s
1303CausePaper is jammed in the transport unit.What to Do1.Remove jammed paper.•If the paper is jammed at the paper output slot:1300•If the paper is j
1304CausePaper is jammed when performing automatic duplex printing.What to Do1.Remove jammed paper.•If the paper is jammed at the paper output slot:13
Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from thetransport unit, o
Loading Documents in the ADF (Auto Document Feeder)15.Close the document cover gently.16.Confirm the paper settings, then press the Black button (I) o
If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the far right orleft, whichever makes it easier to remove th
6. Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andrem
Removing Jammed Paper from Rear SideImportant• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or th
6.Slowly pull out paper.When you pull the jammed paper, support the printer with your hand so that it does not fall down.Note•If the paper is rolled u
Note•After you close the transport unit cover, take back the printer in original position at once.8.Plug printer back in and turn printer back on.If t
1003CausePrinter is out of paper, or paper does not feed.What to DoClose the paper output tray, pull the cassette out, and then load the paper.Loading
1200CausePaper output cover is open.What to DoClose the paper output cover and wait for a while.Do not close it while you are replacing a FINE cartrid
1203CausePaper output cover is opened during printing.What to DoIf paper remains inside the printer, slowly pull out the paper with both hands and clo
1250CausePaper output tray is closed.What to DoOpen the paper output tray to resume printing.438
1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact
FaxingFax multiple documents in black and white as follows.1.Open the document tray (A).2.Slide the document guide (B) all the way out.3.Insert the do
1430CauseFINE cartridge cannot be recognized.What to DoRemove the FINE cartridge and reinstall it.If the error is not resolved, the FINE cartridge may
1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this printe
1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con
1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl
1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the paper output cover.If printing is in progress and you want to continue
168ACauseFINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.What to DoRetract the output tray e
1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoOpen the paper output cover, then confirm that the prote
2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence
For example, if the print or copy paper setting is A5, and cassette paper information is set to A4,change the paper in the cassette to A5 paper and pr
2900CauseScanning print head alignment sheet failed.What to DoPress the printer's OK button and check the following.• Make sure the print head al
5. Press the FAX button (C).6.Use the Numeric buttons (D) to enter the fax number.7.Press the Black button (E).Note• Many other convenient faxing feat
2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print
4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s
5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is
5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
5B02CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• If you unplug the power cord, a
6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er
NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices
Changing Network SettingsSee below for changing connection settings for the printer and computer/smartphone/tablet.• To change network connection meth
RestrictionsWhen connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connectio
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207Handling Paper. . . . . .
Network Connection TipsDefault Network SettingsDetect Same Printer NameConnects to Another Computer via LAN/Changes from USB to LAN ConnectionPrinting
Default Network SettingsLAN Connection DefaultsItem DefaultEnable/Disable LAN Disable LANSSID BJNPSETUPWi-Fi security DisableIP address (IPv4) Auto se
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the
Detect Same Printer NameWhen the printer is detected during setup, plural printers with the same name may appear on the resultsscreen.Select a printer
Connects to Another Computer via LAN/Changes from USB toLAN ConnectionFor Windows:For macOS:For Windows:To add a computer to connect to the printer on
Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain
3-2-3 Frequency Frequency XX (GHz)3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX3-2-5 Connection Connection status Active/Inactive3-2-6 SSID SSID Wir
3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXXXXXX:XXXX
5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters)5-2 Wireless Direct Dev-NameDevice name for wire-less directDevice name f
Reconfiguration Method of Wi-Fi ConnectionFollow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).• For Wi
Connecting Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255Setti
IJ Network Device Setup Utility (macOS)IJ Network Device Setup UtilityStarting Up IJ Network Device Setup UtilityDiagnosing and Repairing Network Sett
IJ Network Device Setup UtilityIf anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printerand those of
Starting Up IJ Network Device Setup UtilityStart up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility.When you start
Diagnosing and Repairing Network SettingsIJ Network Device Setup Utility diagnoses and repairs computer settings or connection between thecomputer and
List of Models Which Does Not Support Diagnosis and RepairFunctionThe following models does not support "Diagnose and Repair" function of IJ
Handling Paper, Originals, FINE Cartridges, etc.Loading PaperLoading OriginalsReplacing a FINE Cartridge65
Loading PaperLoading Plain PaperLoading Photo PaperLoading Envelopes66
Loading Plain PaperYou can load plain paper.Important• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a tria
3. Grab handle part of front cover and pull out cassette until it stops.4.Use the right paper guide (C) to slide both paper guides all the way out.5.L
6.Slide the right paper guide (C) to align the paper guides with both sides of the paper stack.Do not slide the paper guides too hard against the pape
Printing Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322Deleting Docu
8.Press the OK button.9.Use the button to select the size of the loaded paper in the cassette, then press theOK button.Note•The (asterisk) on th
Note• There are various types of paper, such as paper with a special surface coating for printing photos atoptimal quality and paper suitable for docu
Loading Photo PaperYou can load photo paper.Important• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a tria
3.Grab handle part of front cover and pull out cassette until it stops.4.Use the right paper guide (C) to slide both paper guides all the way out.5. L
* The above figure shows the printer with the paper output tray raised.Important•Always load paper in portrait orientation (D). Loading paper in lands
* The above figure shows the printer with the paper output tray raised.•Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it i
8.Press the OK button.9.Use the button to select the size of the loaded paper in the cassette, then press theOK button.Note• The (asterisk) on t
Note• There are various types of paper, such as paper with a special surface coating for printing photos atoptimal quality and paper suitable for docu
Loading EnvelopesThe address is automatically rotated and printed according to the envelope's direction by specifying withyour computer properly.
3.Grab handle part of front cover and pull out cassette until it stops.4.Use the right paper guide (C) to slide both paper guides all the way out.5. L
Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371Printout
* The above figure shows the printer with the paper output tray raised.6.Slide the right paper guide (C) to align both paper guides with both sides of
8.Press the OK button.9.Use button to select size of loaded envelopes in cassette and press OK button.Note•The (asterisk) on the LCD indicates t
Note• To prevent incorrect printing, this printer has a function that detects whether the information set for thepaper loaded matches the paper settin
Loading OriginalsWhere to Load OriginalsLoading Originals on PlatenLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSupported Or
Where to Load OriginalsThe printer has two positions to load originals: platen and ADF (Auto Document Feeder).Select the position to load the original
Loading Originals on Platen1. Open the document cover.2. Load original WITH SIDE TO SCAN FACING DOWN on platen.Loading Based on UseSupported Originals
Important• After loading the original on the platen, be sure to close the document cover before starting to copy, fax,or scan.86
Loading Documents in the ADF (Auto Document Feeder)Note• To scan a document at optimum quality, load it on the platen.1. Make sure any original has be
88
Loading Based on UseLoad the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not b
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422List of Support Code for Error (Paper J
Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with theali
Loading Two or More Originals on PlatenPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inch (1 cm) or more spacebetween the edges (d
Supported OriginalsPlatenItem DetailsTypes of originals • Text document, magazine, or newspaper• Printed photo, postcard, business card, or disc (BD/D
• Documents on carbon paper• Documents on coated paper• Documents on onion skin or other thin paper• Photos or excessively thick documents93
Replacing a FINE CartridgeReplacing a FINE CartridgeChecking Ink Status on the LCDInk Tips94
Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the error message will appear on the LCD to inform you of theerror. In this sta
Setting the FINE Cartridge to be Used• Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is spe
Important• The inside of the printer may be stained with ink. Be careful not to stain your hands or clothingwhen replacing the FINE cartridge. You can
Important•If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.•Be careful
2.Push the FINE cartridge in and up firmly until it snaps into place.Important•Check if the FINE cartridge is installed correctly.99
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