Canon PIXMA MP760 Manuel de service

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PIXMA MP760
SERVICE
MANUAL
Canon
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
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Résumé du contenu

Page 1 - PIXMA MP760

PIXMA MP760SERVICEMANUALCanonCopyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. w

Page 2 - SERVICE

1 - 3 (3) Periodic replacement parts Adjustment Timing Purpose Tool Approx. time None (4) Replacement consumables Adjustment Timing Purpo

Page 3 - Copyright

1 - 4 1-3 Product Life (1) Main body Specified print volume (a), (b), or the years of use (c), whichever comes first. (a) Scanning Section: 15,000 pag

Page 4 - I. MANUAL OUTLINE

1 - 5 1-5 Serial Number Label Location On the right side of the backside in the bottom case (close to the rating plate) Figure1-1 Serial Number La

Page 5

1 - 6 2. LIST OF ERROR DISPLAY / INDICATION User error messages Look for the applicable error message and execute the appropriate countermeasures. Err

Page 6

1 - 7 Note: This error message means the same as service error codes ##338 and ##340. When this error occurs in this model, it is not treated as a

Page 7 - Maintenance

1 - 8 “Error during scanning memory card. Pull the card and turn the machine off and on.” Cause: Data in the memory card cannot be accessed. Solution

Page 8 - 1. MAINTENANCE

1 - 9 2-2 New Error Codes and Recovery Methods Those error codes that have been added starting with the product and those error codes for which remed

Page 9

1 - 10 ##355 Lit-up motor for CD-R print malfunctioned Cause: In performing a CD-R print, the motor to lift up the carriage shaft is malfunctioned. So

Page 10 - 1-2 Customer Maintenance

1 - 11 ##362 Motor driver malfunctioned error Cause: The motor driver is malfunctioned due to heating, etc. Solution: (1) To reboot, press [OK] butto

Page 11 - 1-3 Product Life

1 - 12 Symptom Solution Remarks The paper is not feed properly. (The Paper feed motor does not run.) 1) Check the connection from the sheet feed

Page 12

PIXMA MP760 SERVICE MANUAL REVISION 0 PIXMA MP760 H12-4602 120V USA PIXMA MP760 H12-4603 230V EMB PIXMA MP760 H12-4604 230V G

Page 13 - 2-1 User’s error messege

1 - 13 Symptom Solution Remarks • The printer does not at all. • Printing stops midway. • Certain colors are not printed. (1) Remove the printhead

Page 14

1 - 14 Symptom Solution Remarks Nothing is printed. (1) Check the connection between the contact sensor and SPCNT board (JCCD1). (2) Replace the S

Page 15 - Print from the computer

1 - 15 Missing dotsUnstable printing Splashed dots Figure1-2 Defective Pattern (Sample)

Page 16

1 - 16 3. REPAIR 3-1 Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Notes on replacement*1Adjustment / settings O

Page 17 - Replace the SPCNT board

1 - 17 Service part Notes on replacement*1 Adjustment / settings*2 Operation check LIFT CAM SHAFT (HY7-2902) - Grease application to the sliding po

Page 18

1 - 18 Figure1-3 Solenoid Cam Gear Figure1-4 LEFT COVER Figure1-5 RIGHT COVER The following photos show the left and the right cover claws.

Page 19

1 - 19 3-2 Special Notes on Repair Servicing 3-2-1 Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harne

Page 20

1 - 20 (2) SPCNT BOARD ASS’Y wiring Figure 1-8 SPCNT BOARD ASS’Y wiring SPCNT BOARD (JPSU1) - POWER SUPPLY UNIT SPCNT BOARD (JSOL1

Page 21

1 - 21 (3) RELAY BOARD ASS’Y wiring Figure1-9 RELAY BOARD ASS’Y wiring (4) POWER SUPPLY UNIT wiring Figure1-10 POWER SUPPLY UNIT wiring

Page 22 - Missing dots

1 - 22 3-3 Adjustment / Settings 3-3-1 PAPER FEED MOTOR Adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1)

Page 23 - 3. REPAIR

Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified per

Page 24 - Settings, 3-3-7 Grease

1 - 23 (a) (b) (c) ASF ARM LOCK LEVER (d) CAPPING (3) Install the LEFT GEAR 1 by aligning it on the cutout of the CR SHAFT CAM R. Figu

Page 25

1 - 24 3-3-3 Positioning in LIFT CAM SHAFT ASS’Y adjustment (1) Remove the PRESSURE ROLLER SPRING from the hook of the chassis, and apply it to th

Page 26 - IRDA board

1 - 25 3-3-4 SOLENOID CAM location (1) Install the spring so that the Short end of the spring is at the top and the Long end of the spring is at the b

Page 27 - (JFAU1)

1 - 26 3-3-6 Applying White Sheet (1) Rib bumps are provided on the right side and the bottom side of the FAU (Film Adapter Unit) Protective Sheet

Page 28

1 - 27 NG Example: The edges of the white sheet are located on the scanner top cover. Figure1-19 Location confirmation to apply the white sheet (

Page 29 - 3-3 Adjustment / Settings

1 - 28 3-3-7 Grease application Figure 1-20 Grease application1 (1)(9) (10)(2) (3) (4) (2) (8)

Page 30 - (a) (b)

1 - 29 Figure 1-21 Grease application2 Part name Where to apply grease / oil Grease / oil name Grease / oil amount 1 Entire surface the CAR

Page 31 - PRESSURE ROLLER SPRING

1 - 30 3-3-8 Waste ink counter setting When the SPCNT board ass'y is replaced, check the amount of the waste ink capacity before the replaceme

Page 32 - 3-3-4 SOLENOID CAM location

1 - 31 Date DisplayYYYY/MM/DD* MM/DD/YYYY* DD/MM/YYYYMemory Card Protect * OnOFFSlide Show * FastFine(USA) (EUROPE)Languages Selection * ENGLISH *ENG

Page 33 - FAU Protective Sheet

1 - 32 [FILM][Menu]Color Negative FilmSingle-photo PrintBlack & White Negative Multi-photos PrintColor Positive FilmPrinting All Photo Special P

Page 34 - (NG example)

I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA MP760: Part 1: Maintenanc

Page 35 - 3-3-7 Grease application

1 - 33 3-5. SERVICE SWITCHES 3-5-1 Hardware Switches There is no service hardware switch on the Circuit board. 3-5-2 Service Data Setting Service dat

Page 36

1 - 34 3-5-3 Service Data Registration / Setting Method Service data can be registered/set by the following operations: (1) User data mode selection

Page 37 - 3-4 User data flow

1 - 35 3-5-4 Service Data Flowchart #1 SSSWBitService DataError managementNot usedNot usedNot usedNot used Scan condition settingsNot usedNot usedNo

Page 38

1 - 36 #5 TYPE(Type setting)U.S.A.EUROPEU. K.SWEDENSWISSAUSTRIADENMARKNORWAYHOLLANDBELGIUMAUSTRALIAFINLANDN. Z.ITALYSPAINPORTUGALIRELANDHONG KONGCYG

Page 39

1 - 37 #7 PRINTER(Printer function settings)#1 SSSWSW01SW06SW07~20:SW20Not usedNot usedNot usedLeading edge marginTrailing edge margin (Black printin

Page 40 - 3-5-2 Service Data Setting

1 - 38 #8 CLEAR#9 ROMTEL USER SWSERVICE SWNCUSERVICE DATAREPORTCOUNTERALLDialling data initializationUser data and service data #1 to #3 initializati

Page 41

1 - 39 3-5-5 Explanation of service data a) SSSW (Service Soft Switch settings) The items registered and set by each of these switches comprise 8-bit

Page 42 - Caution:

1 - 40 3-5-6 New SSSWs/parameters added to this model #1 SSSW (service soft switch setting) SW01 (service soft switch 01: error management) Bit Fu

Page 43

1 - 41 #7 PRINTER (printer function settings) 2. NUMERIC PARAM. No. Function Selecting range Default setting 05 Trailing edge margin

Page 44 - (Genesis function settings)

1 - 42 3-5-7 SSSW Default Setting TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIA#1 SSSW SW01 00000000 00010000 00010000 00010000 00010000 00010

Page 45 - (ROM management)

II. TABLE OF CONTENTS Part 1: MAINTENANCE 1 - 1 1. MAINTENANCE 1 – 1 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Re

Page 46 - 00000000

1 - 43 TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIASW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000

Page 47

1 - 44 TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND#1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010001 SW02 00000000

Page 48

1 - 45 TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 0000

Page 49 - 3-5-7 SSSW Default Setting

1 - 46 TYPE N.Z ITALY SPAIN PORTUGAL IRELAND HONG KONG#1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 000000

Page 50

1 - 47 TYPE N.Z ITALY SPAIN PORTUGAL IRELAND HONG KONGSW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00

Page 51

1 - 48 TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000

Page 52

1 - 49 TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 0

Page 53 - HONG KONG

1 - 50 TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN #1 SSSW SW01 00010000 00010000 00010000 00010000 00000000 00010000 SW02 00000000

Page 54

1 - 51 TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 000000

Page 55

1 - 52 TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 0000

Page 56

1 - 67 3-8-1 EEPROM information print 1 - 69 4. Cleaning Your Machine 1 - 69 4-1 Caution 1 - 69 4-2 Cleaning the Exterior 1 - 69 4-3 C

Page 57

1 - 53 TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD SW31 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000000 00000000

Page 58

1 - 54 TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIA #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12

Page 59

1 - 55 TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 1

Page 60

1 - 56 TYPE N.Z ITALY SPAIN PORTUGAL IRELAND HONG KONG#3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12

Page 61 - NUMERIC

1 - 57 TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 8 03: 15 15 15 15 15 15 04: 12 12 1

Page 62

1 - 58 TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 8 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12

Page 63

1 - 59 TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD #3 NUMERIC Param 01: 0 0 0 0 0 02: 10 10 10 10 10 03: 15 15 15 15 15 04: 12 12 12 12 12 05: 4 4

Page 64

1 - 60 3-6 Test Mode / Factory Mode This machine is equipped with the test mode to check operations of various functions listed below. To enter into

Page 65

1 - 61 3-6-2 Test mode menu *[1] SYSTEM TEST*[2] SCANNER [3] PRINTER*[4] MODEM*[7] SENSOR*[8] ETC[1] ROM SUM / CPU SUM[2] SD RAM[2] ADF READ[3] BOOK R

Page 66

1 - 62 3-6-3 Factory mode menu [1] PANEL [2] PRINTER*[3] CCD SELF CHECK*[4] SCAN*[5] FILM SCAN*[6] G3 TX[7] IRDA*[8] CR GEAR ADJUST*[9] CD-R (MANUAL

Page 68 - 3-6-2 Test mode menu

1 - 63 3-6-4 Operation Panel Tests If you select test menu in the FACTORY mode, [1] PANEL is displayed. To select the test menu, press the OK butto

Page 69 - 3-6-3 Factory mode menu

1 - 64 3-6-5 PRINT TEST Select SHUKKEN of the PRINTER test from the FACTORY MODE menu to print out the print pattern. The following items can be chec

Page 70 - 3-6-4 Operation Panel Tests

1 - 65 <Service test print sample> Figure 1-34 Service test print Check 1 Nozzle check pattern Check 3 Straight line Check 2 Top of fr

Page 71 - 3-6-5 PRINT TEST

1 - 66 3-6-6 CD-R Calibration When SPCNT board ass’y, CD-R tray, or a unit or a part of printer (such as Carriage unit, Pump unit) is replaced, perfo

Page 72 - Check 4 Halftone

1 - 67 3-8 Verification Items 3-8-1 EEPROM information print <How to read EEPROM information print> [Print sample] MP770 V0.20 IF(USB1=1

Page 73 - 3-6-7 IRDA TEST

1 - 68 22. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard) 23. Camera Direct print pages (total) 24. Borderless print pages 2

Page 74 - 3-8 Verification Items

1 - 69 4. Cleaning Your Machine This section describes the necessary cleaning procedures for your machine. 4-1 CAUTION • Be sure to turn OFF the power

Page 75

1 - 70 4-4. Cleaning The Interior Regularly clean the interior of the machine to avoid deterioration in print quality due to parts being dirtied by in

Page 76 - 4. Cleaning Your Machine

1 - 71 4-6 Cleaning The Bottom Plate Follow this procedure: 1. Power on then connect the power cord. 2. Remove any paper from the Auto Sheet Feeder. 3

Page 77 - 4-4. Cleaning The Interior

1 - 72 5. TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. (1) Keep the print head

Page 78

1 - 1 1. MAINTENANCE 1-1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment

Page 79 - 5. TRANSPORTATION

1 - 73 Caution: (1) If the print head is removed from the printer and left alone by itself, ink (especially the pigment black ink) is likely to dry. F

Page 80

Part 2 Technical Reference

Page 81 - Technical Reference

2 - 1 1. NEW TECHNOLOGIES (1) Dye black ink adoption In addition to the pigment black ink, dye black ink is adopted in this machine, so that special

Page 82 - 1. NEW TECHNOLOGIES

2 - 2 <Phenomena of predictable troubles and the Solutions (how to avoid the troubles)> 1) Although the paper size is correct (A4/LTR) and the

Page 83

2 - 3 2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed b

Page 84

2 - 4 Condition Details Amount of ink used(g) Est. required time (sec) Manual cleaning (Black/Color/All at the sametime) - Via the operation panel (A

Page 85

2 - 5 3. Print Mode (1) Copy INK BK :BCI-3eBK (Column: Number C :BCI-6C 5pl of Colors) M :BCI-6M 5pl Y :BCI-6Y k :BCI-6BK c

Page 86 - 3. Print Mode

2 - 6 (2) Standard Color Printing (at PC Printer Driver) Defult settingCan be set at Main tabcustom settingInktank 5 color : BCI-3eBK / 6BK / 6

Page 87

2 - 7 (3) Standard Gray Scale Printing (at PC Printer Driver) Paper Type Drv.UI Fast <――> High QualityCustom 5432 1Plain Paper Print Quality Cu

Page 88

2 - 8 (5) Duplex Printing (at PC Printer Driver) Paper Type Drv.UI Fast <――>High QualityCustom 5 4 3 2 1Plain paper Print QualityCustom Draft S

Page 89 - *Supporting Duplex

1 - 2 Adjustment Timing Purpose Tool Approxtime Print head alignment - At print head replacement - At SPCNT BOARD ASS’Y replacement To ensure a

Page 90 - Function Phenomenon

2 - 9 4. FAQ(Problems Specific to the MP760 and Corrective Actions) No * Function Phenomenon Condition Cause Corrective action Possible call or c

Page 91

2 - 10 No * Function Phenomenon Condition Cause Corrective action Possible call or complaint 6 A Print results Soiling on the back side of pape

Page 92 - * Occurrence level:

2 - 11 No * Function Phenomenon Condition Cause Corrective action Possible call or complaint 8 C Print results Scratches on paper -PP-101D, P

Page 93 - Appendix

Part 3 Appendix

Page 94 - 1. PIXMA MP760 Specification

3 - 2 1. PIXMA MP760 Specification <GENERAL> Printer YES Scanner YES Copy YES Facsimile NO Memory Card YES Memory Card Slot YES Media CF(Ty

Page 95 - <Printer Function>

3 - 3 Letter size)A4 (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo Paper A4 size) Layout Print Standard

Page 96 - <Function>

3 - 4 (ISO JIS-SCID No.5 pattern, Plain std mode) Magenta (BCI-6M) approx. 480 pages (ISO JIS-SCID No.5 pattern, Plain std mode)

Page 97

PRINTED IN JAPAN (IMPRIME AU JAPON) CANON INC.

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